Heat Pump Service Examination

Credential Source Contact Information

Source Company Name:
North American Technician Excellence
Contact:
Anthony Spagnoli, Director, Testing And Education
Phone:
703.600.0364
Website:
www.natex.org

Credential Contractor

Credential Contractor:
Same as source
Contact:
Same as source
Phone:
Same as source
Email:
Same as source

Test Administration

Test Site:
  • School: Online
  • Contractor's location
  • Testing facility
Paper & Pencil
Yes
Can the instructor take this test?:
No
Number of Test Items:
100 (No response from source about accommodations or test information for 2023-24 or 2024-25.)
Time Allowed (minutes):

150 (No response from source about accommodations or test information for 2023-24 or 2024-25.)

Passing Score (percent):

70 (No response from source about accommodations or test information for 2023-24 or 2024-25.)

Cost Per Test:

$105 for high-volume/educational organizations, $125 for standard (No response from source about accommodations or test information for 2023-24 or 2024-25.)

Additional information:

No response from source about accommodations or test information for 2023-24 or 2024-25.

  • Pass this exam and the NATE Installer (or Service) Core (HVAC/R) examination to become NATE Technician Certified.
  • Founded in 1997, North American Technician Excellence (NATE) is the nation’s largest nonprofit certification organization for heating, ventilation, air conditioning, and refrigeration technicians. As our business evolves to meet the growing demands of the HVACR workforce, the company's vision—to be the leader in developing and recognizing professional HVACR technicians—remains clear. Headquartered in Arlington, NATE is the certification organization that was developed by and has been supported by the entire HVACR industry for over 20 years.

Timing

Multiple test sessions:
No
Time of day
Yes
Order of tasks
No
Planned breaks during test
Yes
Is extended time an option for the test-taker?
No

Setting

Test location
Yes
Adaptive or special furniture
Yes
Special lighting
Yes

Presentation

Written directions accompanying oral directions
Yes
Specific verbal prompts
Yes
Visual aids
No
Amplification equipment
Yes
Headphones, earmuffs, or earplugs
Yes
Large-print test
Yes
Braille test
No
Read-aloud test
Yes
Audio test
No
Interpreting/transliterating testing directions
Yes
Interpreting/Transliterating the test
Yes

Response

Enlarged copy of the answer document
Yes
Communication board or choice cards
Yes
Examiner records responses
Yes
Brailler
No
Word processor or word processor with speech-to-text
Yes
Augmentative communication device
Yes
Word prediction software
Yes
Spelling aids
Yes
English dictionary
Yes
Dictation using a recording device
No
Dictation to a scribe
Yes
Read back student response
Yes
Calculator and arithmetic tools
Yes
Calculator with additional functions
No
Math aids
Yes
Dry erase board
Yes
Additional writing implements
Yes

Audio test
Yes
Bilingual dictionary
Yes
Dictation to a scribe
Yes
English dictionary
Yes
Examiner records responses
Yes
Flexible Schedule
Yes
Is extended time an option for the test-taker?
No
Multiple test sessions
No
Read-aloud test
Yes
Test directions delivery
Yes
Visual aids
Yes

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