Certified Front Desk Representative Examination
Credential Source Contact Information
- Source Company Name:
- American Hotel and Lodging Educational Institute
- Contact:
- Sherrie Calabrese
- Phone:
- 312.715.6770
- Email:
- scalabrese@restaurant.org
- Website:
- https://www.ahlei.org
Credential Contractor
- Credential Contractor:
- Same as source
- Contact:
- Same as source
- Phone:
- Same as source
- Email:
- Same as source
Test Administration
- Test Site:
-
- School: Online
- Paper & Pencil
- Yes
- Can the instructor take this test?:
- Yes
- Number of Test Items:
- 30
- Time Allowed (minutes):
60
- Passing Score (percent):
70
- Cost Per Test:
$60
Timing
- Multiple test sessions:
- Yes
- Time of day
- Yes
- Order of tasks
- Yes
- Planned breaks during test
- Yes
- Is extended time an option for the test-taker?
- Yes
- Extended time offered
- Four hours
Setting
- Test location
- Yes
- Adaptive or special furniture
- Yes
- Special lighting
- Yes
Presentation
- Written directions accompanying oral directions
- Yes
- Specific verbal prompts
- Yes
- Visual aids
- No
- Amplification equipment
- Yes
- Headphones, earmuffs, or earplugs
- Yes
- Large-print test
- Yes
- Braille test
- Yes
- Read-aloud test
- Yes
- Audio test
- Yes
- Interpreting/transliterating testing directions
- Yes
- Interpreting/Transliterating the test
- Yes
Response
- Enlarged copy of the answer document
- Yes
- Communication board or choice cards
- Yes
- Examiner records responses
- Yes
- Brailler
- Yes
- Word processor or word processor with speech-to-text
- Yes
- Augmentative communication device
- Yes
- Word prediction software
- Yes
- Spelling aids
- Yes
- English dictionary
- Yes
- Dictation using a recording device
- Yes
- Dictation to a scribe
- Yes
- Read back student response
- Yes
- Calculator and arithmetic tools
- Yes
- Calculator with additional functions
- Yes
- Math aids
- Yes
- Dry erase board
- Yes
- Additional writing implements
- Yes
- Audio test
- Yes
- Bilingual dictionary
- Yes
- Dictation to a scribe
- Yes
- English dictionary
- Yes
- Examiner records responses
- Yes
- Flexible Schedule
- Yes
- Is extended time an option for the test-taker?
- Yes
- Extended time offered
- Four hours
- Multiple test sessions
- Yes
- Read-aloud test
- Yes
- Test directions delivery
- Yes
- Visual aids
- Yes
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