Description should include
- planning
- organizing
- staffing
- leading
- operating
- controlling (e.g., finance).
Process/Skill Questions:
Thinking
- What is a management structure?
- How can the management structure contribute to success in the hospitality industry?
Communication
- How can hospitality managers determine if their customers are satisfied?
- What skills are needed to be a hospitality manager?
Leadership
- How do managers control costs in the hospitality business?
- What leadership skills are required in management positions?
Management
- Why should a manager’s job include developing team morale and motivating employees?
- What can a hospitality business do to increase profitability?