Description should include
- definition of hospitality
- purpose of hospitality
- size and economic impact of the hospitality industry
- diversity and complexity in the hospitality industry.
Process/Skill Questions:
Thinking
- What segments make up the hospitality industry?
- What economic impact does the hospitality industry have?
- Why might it be difficult to clearly define segments of the industry?
Communication
- What is the purpose of hospitality across all aspects of business?
Leadership
- What management styles are needed to deliver quality service?
- What are the leadership roles in the hospitality industry?
Management
- Why are professional associations important to the hospitality industry?
- How is the hospitality industry important to the economy?