Identification should include
- commercial air travel (e.g., airplane)
- commercial water travel (e.g., ship)
- commercial rail
- personal automobile
- bus, taxi, or limousine service
- ride-sharing services (e.g., Uber, Lyft).
Process/Skill Questions:
Thinking
- What are ways to assist a client in choosing a mode of transportation to a destination?
- What information is needed to complete a travel itinerary?
Communication
- What forms of advertising assist in creating an itinerary?
- What communication skills are necessary when setting up a client's travel plans?
Leadership
- How is customer satisfaction evaluated once the trip is complete?
- What leadership techniques are required when analyzing travel-related services?
Management
- How can travel-related services be handled efficiently?
- What goals are set when planning transportation for the client?