Keying and formatting should include
- personal letters and/or business letters, using styles such as block, modified block, and modified block with indented paragraphs
- formal and simplified-style memos
- basic business-style and/or Modern Language Association (MLA)-style reports
- various types of outlines and reference pages
- emails (e.g., creating signature blocks, using automatic reply, using read/receipt option, using out-of-office function).
Formatting should include
- setting tabs, using the ruler and/or the Tab-Set dialogue box
- setting margins and spacing, using the File and Layout features
- creating documents from existing documents and templates
- creating and manipulating columns, including centering columns on a page
- creating and manipulating tables.