Response should include
- accepting feedback professionally (e.g., accepting praise with humility and not taking criticism personally)
- clarifying to ensure understanding
- following up to ensure a positive outcome
- initiating a positive change.
Constructive feedback should include examples of the following:
- Constructive praise—compliments that are focused on precise successes (i.e., strengths)
- Constructive criticism—comments that are focused on actions or behaviors that could be improved (i.e., weaknesses)
Process/Skill Questions:
- How does one know when, how, and with whom to use praise and/or feedback?
- How can constructive praise be used to improve workplace morale?
- Why should constructive praise be used in conjunction with constructive criticism?
- How can self-esteem affect one’s reaction to constructive feedback?