Maintenance should include
- explaining the types, purposes, organizational principles, and legal aspects of veterinary records
- explaining the importance of accuracy and consequences of inaccuracy in veterinary records
- describing types of filing systems and file management
- applying principles of file management, according to accepted practices
- listing types of information included in veterinary records
- setting up and keeping accurate, up-to-date, legible, correctly spelled veterinary records, according to facility-specific procedures
- explaining the importance of maintaining confidentiality of all information.
Process/Skill Questions:
- Why do veterinary records need regular maintenance? Why is it important to update client records after each visit?
- What are various ways records can be organized? What are the advantages and disadvantages of each?
- What are potential ramifications of misfiling or misplacing a record?
- Why is it said that “if it isn’t in the records, it didn’t happen”?
- What environmental factors should be considered when storing paper files? Why?
- What could be consequences of not maintaining confidentially of veterinary records?