Description should incorporate concepts and techniques related to
- approaching the patient
- identifying the patient by two verifications (e.g., date of birth, spelling of last name)
- addressing the patient appropriately and respectfully
- questioning the patient to obtain a clinical history relevant to the procedure
- explaining a procedure to the patient
- providing patient education about the need for the procedure
- applying effective verbal and nonverbal communication skills
- initiating rapid response of the designated healthcare team.
Process/Skill Questions:
- Why is vital to have two forms of identification when verifying patients? Why do patients sometimes misidentify themselves?
- Why is the initial greeting a vital part of patient care?
- What is the difference between the rapid response team and the code blue team?