Maintaining a professional relationship with patient, caregivers, and colleagues should include
- providing exemplary customer service
- exhibiting positive and professional verbal and nonverbal communication
- exhibiting collegiality
- acting as a responsible team member
- adhering to legal and ethical principles.
Process/Skill Questions:
- What is the role of nonverbal communication in maintaining professionalism?
- How does the professionalism of the healthcare professional influence patient care?