Outline should include
- discussing the history of the lodging industry from ancient to modern times
- citing the names of several industry leaders who have influenced the hospitality industry
- discussing how the introduction of railroads, automobiles, and air travel have affected the hospitality industry
- describing government influence on the hospitality industry in the United States and other countries.
Process/Skill Questions:
- What is the effect of improved communication on the growth of the hospitality industry?
- What are the major contributions of hospitality industry leaders (e.g., Hilton, Marriott, Rosen)?
- How does transportation influence the location of lodging and attractions?
- How has technology affected the hospitality industry over the years?
- What is the symbol of hospitality? What are the symbol’s origins?
- How does a company’s reputation in the industry affect current sales?