Explanation should include
- the need for a regular maintenance schedule for guest rooms, public areas, and all equipment
- possible consequences of failing to conduct regular maintenance.
Process/Skill Questions:
- What are examples of lost income due to an inadequate preventive maintenance program?
- What steps should be included in a lodging's preventive maintenance plan?
- What are examples of guest-relation problems created by the lack of a preventive maintenance program?
- How does routine maintenance differ from preventive maintenance?
- What are the cost savings of a well-organized preventive maintenance plan?
- How often should preventive maintenance staff conduct a walk-through inspection?