Analysis should include
- the benefits of cultural awareness and tolerance in the workplace
- the reason behind the enactment of Equal Employment Opportunity (EEO) laws.
Process/Skill Questions:
- What is diversity?
- How can cultural differences affect the workplace?
- How can a culturally diverse workforce strengthen the hospitality industry?
- How do EEO laws benefit women and minorities in the workplace?
- Why is it important for employees in the hospitality industry to be knowledgeable of different cultural norms and expectations?