Devising a workflow process should include a series of activities to achieve a business outcome. The workflow process should establish a sequence that evolves
- from the beginning point
- through the different stages involving interaction among various departments and individuals working in a variety of positions (e.g., design, manufacturing, marketing, sales, finance)
- to completion of a final product or service.
Process/Skill Questions:
- What are the benefits of mapping business workflow?
- Why is a documented workflow process necessary?
- How can a business use program evaluation and review technique (PERT) diagrams?
- How can an employee contribute to the workflow process?
- How can teamwork increase a company’s productivity?