Description should include
- the role that delivery plays in various floral outlets
- desirable qualities of a delivery employee
- methods of plotting delivery routes
- procedure for loading the delivery vehicle
- options available for securing floral items in a delivery vehicle
- methods of handling a delivery when the recipient is not at home
- list of supplies that should be kept in a delivery vehicle
- special considerations for deliveries to a funeral home, hospital, and special event site.
Process/Skill Questions:
- Why is the delivery person an important part of the florist shop team?
- What should be done with an order when the recipient is not at home?
- How are arrangements stabilized for delivery?