Identification should include the importance of
- social skills—to aid in communication, community, cooperation, and coping
- emotional skills—to aid in handling pressure, adaptability, flexibility, anger management, and stress management.
Process/Skill Questions:
- What is employee confidentiality?
- What social skills are needed for success in the workplace?
- What social and emotional behaviors are appropriate in the workplace?
- Why are social and emotional skills necessary in the workplace?