Title: Explain the traits of an effective salesperson.
Course: Make It Your Business (12151-18) > Section: Preparing for a Routine Sales Transaction

Explanation should include

- strong interpersonal and communication skills
- ethical behavior
- positive attitude
- approachability and friendly personality
- prospecting skills
- willingness to do grunt work
- perceptiveness
- ability to mirror client
- negotiating skills
- knowledge of product, industry, competition, and regulation
- ability to use the steps of a sale.

Process/Skill Questions:

- Why is attitude an important factor in a salesperson’s success?
- How can being a team player contribute to the salesperson’s success? To the success of the salesperson’s business?
- Which skills do companies prefer for new employees to have when they are looking to hire?
- How can active listening skills benefit a salesperson when dealing with dissatisfied customers?