Explanation should include
- adaptations to change
- conflict resolution with members of the healthcare team
- development of management and supervisory skills
- supervision of certified nurse aides, registered medication aides, and unlicensed assistant personnel
- effects of group dynamics
- communication, assertiveness, misuse of power, politics
- decision-making process
- time management, assignment, prioritizing.
Process/Skill Questions:
- What adaptations to change are required of managers or leaders?
- What are common methods of preventing, controlling, and resolving conflict?
- What are the effects of group dynamics?
- How can one explain managerial communication in written, verbal, and nonverbal forms?
- What is the relationship of assertiveness and power to leadership and management?
- What is the effect of politics on leadership and management roles?
- What is the decision-making process, and how does it relate to the nursing process?
- What are effective time-management techniques?
- How would one differentiate between delegation and assignment?
- What is the necessity of prioritizing in the decision-making process?