Explanation should include therapeutic relationships provided by the MHT for in-patient and for out-patient care, such as
- maintaining patient-provider communication
- upholding boundaries
- identifying strategies for therapeutic interactions
- practicing active listening techniques
- paraphrasing and clarifying
- asking open-ended questions
- providing patient assistance in meeting goals and setting priorities
- identifying client self-determination.
Process/Skill Questions:
- What are effective ways to communicate and engage with patients?
- Where would the MHT locate information about their responsibilities in the delivery of care to the patient?
- How can the MHT help the patient develop self-esteem?
- How can the MHT begin a topic of conversation with a patient?
- What are active listening techniques?
- How can the MHT help the patient set priorities?
- What are the signs and symptoms of staff-splitting?