Demonstration should incorporate communication techniques that reflect
- various types of communication (e.g., speaking, writing, digital communication, using sign language for the hearing impaired, active listening) used in a positive and appropriate way
- positive verbal and nonverbal communication
- determining when to use digital versus direct communication
- strategies for surmounting communication roadblocks (e.g., yelling, name-calling, bullying, gossiping, making threats, using sarcasm, making assumptions, interrupting).
Process/Skill Questions:
Thinking
- How do communication skills contribute to healthy relationships?
- Why is it important to express individual feelings? Needs? Ideas?
Communication
- How can digital tools and social media be both positive and negative forces for communication?
- Why are interrupting and making assumptions considered roadblocks to communication? How can they be avoided?
- What factors should be considered when evaluating the appropriateness of a specific mode of communication?
Leadership
- Why is active listening considered an important leadership trait?
- How can you show leadership by countering communication roadblocks created by others, such as bullying and gossiping?
Management
- How can you analyze and improve your speaking skills? Your nonverbal communication skills?
- What resources are available to help you express personal feelings and ideas in constructive ways?