# CTE Resource Center - Verso - Small Engine Technology II Task 679312089

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Write a service order.

Definition

Process includes listening carefully to the customer, listing all required unit identification information prior to inspection, performing initial examination to identify the problem, and writing the service order in a clear, accurate, and professional manner, according to industry practice and instructor’s guidelines.

Process/Skill Questions

  • What is a service order?
  • Who writes a service order?
  • What is the purpose of a service order?
  • Does a service order include an estimate of the cost for the repair?
  • Why is it beneficial to practice writing service orders?