# CTE Resource Center - Verso - Nail Technician II Customer Service Infusion Units

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Customer Service Infusion Units

Customer Service Infusion Units (CSIU) were designed to be infused with designated CTE courses to help students in those programs achieve additional, focused, validated tasks/competencies in customer service. These units are not mandatory, and, as such, the tasks/competencies are marked as "optional," to be taught at the instructor's discretion.