# CTE Resource Center - Verso - Nurse Aide II Task 2068166635

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Answer the intercom.

Definition

Answering should include use of a professional and proficient manner.

Process/Skill Questions

  • What constitutes a professional and proficient manner?
  • What information should be included when answering the intercom?
  • What information should you obtain when you answer the intercom?
  • What client/resident/patient violations occur when the intercom is ignored?

Other Related Standards

Common Career Technical Core

HL2

Explain the healthcare worker’s role within their department, their organization, and the overall healthcare system.