# CTE Resource Center - Verso - Medical Assistant II Task 1369948805

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Maintain professional relationship with patient, caregivers, and colleagues.


Maintaining a professional relationship with patient, caregivers, and colleagues should include
  • providing exemplary customer service
  • exhibiting positive and professional verbal and nonverbal communication skills
  • acting as a responsible team member
  • adhering to legal and ethical principles at all times.

Process/Skill Questions

  • What is the role of nonverbal communication in maintaining professionalism?
  • How does the professionalism of the medical assistant influence patient care?

Related Standards of Learning

History and Social Science


The student will apply social science skills to understand that in a democratic republic, thoughtful and effective participation in civic life is characterized by

  1. exercising personal character traits such as trustworthiness, responsibility, and honesty;
  2. obeying the law and paying taxes;
  3. serving as a juror;
  4. participating in the political process and voting in local, state, and national elections;
  5. performing public service;
  6. keeping informed about current issues;
  7. respecting differing opinions and the rights of others;
  8. practicing personal and fiscal responsibility;
  9. demonstrating the knowledge, skills, and attitudes that foster the responsible and respectful use of digital media; and
  10. practicing patriotism.