# CTE Resource Center - Verso - Medical Assistant I Task 406940308

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Demonstrate professional communication skills with patients, vendors, colleagues, and other agencies.


Demonstration should include
  • identifying types of verbal communication
  • identifying types of nonverbal communication
  • recognizing barriers to communication
  • identifying techniques for overcoming communication barriers
  • recognizing the elements of oral communication using a sender-receiver process.
Additionally, demonstration should reflect an understanding of how to adapt word choice, tone, and syntax to a variety of audiences.

Process/Skill Questions

  • What is the difference between social and therapeutic communication?
  • What is the difference between verbal and nonverbal communication?
  • What communication skills and strategies are important in the healthcare field?
  • What barriers to communication sometimes occur in the healthcare field?
  • What are the elements of effective communication?

Other Related Standards

HOSA Competitive Events

Health Professions Events


Medical Assisting


Leadership Events


Extemporaneous Writing


Teamwork Events


Health Career Display