2018/2019 Competency-Based Task/Competency List for Medical Assistant I (8345/36 weeks, 280 hours)
NOTE: This course has specific state laws and regulations from a governing medical board or agency. Please contact the Virginia Department of Education, Office of Career and Technical Education prior to implementing this course. All inquiries may be sent to firstname.lastname@example.org.
Tasks/competencies when marked as such; they and/or additional tasks/competencies may be taught at the discretion of the school division. All other tasks are considered essential statewide and are required of all students.are considered optional
Demonstrating Workplace Readiness Skills: Personal Qualities and People Skills
Demonstrating Workplace Readiness Skills: Professional Knowledge and Skills
- Demonstrate effective speaking and listening skills.
- Demonstrate effective reading and writing skills.
- Demonstrate critical-thinking and problem-solving skills.
- Demonstrate healthy behaviors and safety skills.
- Demonstrate an understanding of workplace organizations, systems, and climates.
- Demonstrate lifelong-learning skills.
- Demonstrate job-acquisition and advancement skills.
- Demonstrate time-, task-, and resource-management skills.
- Demonstrate job-specific mathematics skills.
- Demonstrate customer-service skills.
Demonstrating Workplace Readiness Skills: Technology Knowledge and Skills
Examining All Aspects of an Industry
- Examine aspects of planning within an industry/organization.
- Examine aspects of management within an industry/organization.
- Examine aspects of financial responsibility within an industry/organization.
- Examine technical and production skills required of workers within an industry/organization.
- Examine principles of technology that underlie an industry/organization.
- Examine labor issues related to an industry/organization.
- Examine community issues related to an industry/organization.
- Examine health, safety, and environmental issues related to an industry/organization.
Addressing Elements of Student Life
- Identify the purposes and goals of the student organization.
- Explain the benefits and responsibilities of membership in the student organization as a student and in professional/civic organizations as an adult.
- Demonstrate leadership skills through participation in student organization activities, such as meetings, programs, and projects.
- Identify Internet safety issues and procedures for complying with acceptable use standards.
Applying Fundamental Principles of Health Care
- Identify medical ethics relevant to health care.
- Practice confidentiality of patient data, including adherence to Health Insurance Portability and Accountability Act (HIPAA) regulations.
- Identify major legal responsibilities pertaining to healthcare workers.
- Examine concepts of care relating to ethnic, religious, cultural, and personal preferences.
- Identify the basic structure and functions of each body system.
- Identify signs and symptoms of common disorders for each body system.
- Define medical terminology.
Performing Office Functions
- Identify considerations for opening and closing an office.
- Record patient information needed to make appointments.
- Schedule patients' appointments.
- Complete patient registration forms.
- Identify the chart components related to electronic and paper records.
- Complete patient appointment cards.
- Identify procedures for managing mail, email, and social media.
- Demonstrate triage of incoming telephone calls.
- File medical correspondence.
- Summarize basic transcription from dictation.
- Differentiate between an electronic medical record (EMR) system and a practice management software (PMS).
Managing Financial Transactions
- Set up a patient account.
- Explain patient’s financial obligations for services rendered.
- Explain the purpose of a superbill and encounter form, including procedural and diagnostic coding.
- Define bookkeeping terms.
- Identify the steps in preparing and making a bank deposit.
- Explain the purpose of reconciling a bank statement.
- Explain the purpose of a petty cash account.
Communicating in the Workplace
Maintaining Medical and Surgical Asepsis
- Describe the infection cycle across the lifespan.
- Apply principles of medical asepsis.
- Differentiate between isolation techniques and practices.
- Identify the importance of CDC and OSHA guidelines.
- Identify safety techniques used for handling and disposing of infectious and/or hazardous materials during emergency situations.
- Identify the principles of fire safety.
Preparing Treatment Room for Examination of Patient
Conducting Patient Triage
Preparing Patient for Physical Examination
Assisting in Physical Examination
- Demonstrate comprehension of basic structure and function of each body system across the lifespan.
- Identify instruments and materials used in a physical examination.
- Demonstrate the steps in applying and changing dressings, bandages, and/or splints.
- Collect specimens such as basic urine, stool, sputum, and blood.
- Perform basic and body-system-specific diagnostic tests.
- Assist patient in dressing.