# CTE Resource Center - Verso - Pharmacy Technician II Task 892628093

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Maintain patient and data confidentiality in the administrative and management environment.


Maintenance should include

  • identifying types of communication and information that should be kept confidential
  • identifying methods for ensuring the confidentiality of communication and information
  • explaining the importance of patient and data confidentiality
  • adhering to HIPAA security and privacy standards for healthcare transactions.

Process/Skill Questions

  • What is the distinction between patient confidentiality and data confidentiality? What are examples of each in the context of a pharmacy setting?
  • What potential harm to the patient could result if confidentiality was not maintained in the administrative and management environment of the pharmacy? What potential harm to the pharmacy could result?
  • What is the importance of HIPAA in pharmacy administration and management?
  • What are examples of patient-protected health information (PHI)?

Related Standards of Learning

History and Social Science


The student will apply social science skills to understand civil liberties and civil rights by

  1. examining the Bill of Rights, with emphasis on First Amendment freedoms;
  2. analyzing due process of law expressed in the Fifth and Fourteenth Amendments;
  3. explaining how the Supreme Court has applied most of the protections of the Bill of Rights to the states through a process of selective incorporation;
  4. investigating and evaluating the balance between individual liberties and the public interest; and
  5. examining how civil liberties and civil rights are protected under the law.


The student will apply social science skills to understand that in a democratic republic, thoughtful and effective participation in civic life is characterized by

  1. exercising personal character traits such as trustworthiness, responsibility, and honesty;
  2. obeying the law and paying taxes;
  3. serving as a juror;
  4. participating in the political process and voting in local, state, and national elections;
  5. performing public service;
  6. keeping informed about current issues;
  7. respecting differing opinions and the rights of others;
  8. practicing personal and fiscal responsibility;
  9. demonstrating the knowledge, skills, and attitudes that foster the responsible and respectful use of digital media; and
  10. practicing patriotism.

Other Related Standards

Code of Virginia Statutes Related to Pharmacy Technicians

Va. Code §32.1-127.1:03 — Patient health records privacy


HOSA Competitive Events

Health Science Events


Medical Spelling


Medical Terminology


Knowledge Test: Medical Law and Ethics


Knowledge Test: Pharmacology


Pharmacy Technician Certification Board (PTCB) Examination Required Knowledge

I. Assisting the Pharmacist in Serving Patients



I.73. Knowledge of confidentiality requirements


III. Participating in the Administration and Management of Pharmacy Practice

III.27. Knowledge of security procedures related to data integrity, security, and confidentiality