# CTE Resource Center - Verso - Pharmacy Technician II Task 892628092

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Aid in establishing, implementing, and monitoring policies and procedures.


Aid should include

  • an explanation of the term policy
  • an explanation of the term procedure
  • an explanation of the distinction among the terms establishing, implementing, and monitoring
  • a description of the pharmacy technician's role in establishing, implementing, and monitoring policies and procedures
  • identification of policies and procedures with which the pharmacy technician may be involved.

Process/Skill Questions

  • How should a pharmacy technician go about developing a method for obtaining employee feedback to improve policies and procedures?
  • How might policies and procedures differ among various pharmacy settings?
  • What process should be followed for developing a policy and procedure for one area of the pharmacy technician classroom (e.g., processing prescriptions)?

Other Related Standards

Pharmacy Technician Certification Board (PTCB) Examination Required Knowledge

III. Participating in the Administration and Management of Pharmacy Practice

III.38. Knowledge of employee performance feedback techniques