# CTE Resource Center - Verso - Pharmacy Technician II Task 892628081

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Collect productivity information.

Definition

Collection should involve recording information in a log system, reviewing or analyzing reports to identify peak times, and using the report results to address appropriate scheduling of personnel.

Collection of productivity information should include

  • the number of prescriptions filled
  • fill times
  • money collected
  • rejected claims status
  • automated dispensing machines
  • flow hoods (e.g., laminar and vertical).

Process/Skill Questions

  • How can information from productivity reports be used to create a personnel schedule?
  • How can information from daily reports be used to improve the fiscal management of the pharmacy?
  • How can information from various pharmacy reports be used to enhance efficiency within the pharmacy setting?
  • How are disease management services reimbursed?
  • How often must heap filters be certified?
  • Which type mortar and pestle is used for mixing?
  • Who is responsible for the transportation of hazardous materials?
  • What type of balance must a pharmacy have? 

Related Standards of Learning

English

11.5

The student will read, interpret, analyze, and evaluate a variety of nonfiction texts including employment documents and technical writing.
  1. Apply information from texts to clarify understanding of concepts.
  2. Read and correctly interpret an application for employment, workplace documents, or an application for college admission.
  3. Analyze technical writing for clarity.
  4. Paraphrase and synthesize ideas within and between texts.
  5. Draw conclusions and make inferences on explicit and implied information using textual support.
  6. Analyze multiple texts addressing the same topic to determine how authors reach similar or different conclusions.
  7. Analyze false premises, claims, counterclaims, and other evidence in persuasive writing.
  8. Recognize and analyze use of ambiguity, contradiction, paradox, irony, sarcasm, overstatement, and understatement in text.
  9. Generate and respond logically to literal, inferential, evaluative, synthesizing, and critical thinking questions about the text(s).

12.5

The student will read, interpret, analyze, and evaluate a variety of nonfiction texts.
  1. Use critical thinking to generate and respond logically to literal, inferential, and evaluative questions about the text(s).
  2. Identify and synthesize resources to make decisions, complete tasks, and solve specific problems.
  3. Analyze multiple texts addressing the same topic to determine how authors reach similar or different conclusions.
  4. Recognize and analyze use of ambiguity, contradiction, paradox, irony, overstatement, and understatement in text.
  5. Analyze false premises claims, counterclaims, and other evidence in persuasive writing.

Other Related Standards

Pharmacy Technician Certification Board (PTCB) Examination Required Knowledge

III. Participating in the Administration and Management of Pharmacy Practice

III.4. Knowledge of productivity, efficiency, and customer satisfaction measures