2018/2019 Competency-Based Task/Competency List for Pharmacy Technician II (8306/36 weeks, 280 hours)
NOTE: This course has specific state laws and regulations from a governing medical board or agency. Please contact the Virginia Department of Education, Office of Career and Technical Education prior to implementing this course. All inquiries may be sent to firstname.lastname@example.org.
Tasks/competencies when marked as such; they and/or additional tasks/competencies may be taught at the discretion of the school division. All other tasks are considered essential statewide and are required of all students.are considered optional
Demonstrating Workplace Readiness Skills: Personal Qualities and People Skills
Demonstrating Workplace Readiness Skills: Professional Knowledge and Skills
- Demonstrate effective speaking and listening skills.
- Demonstrate effective reading and writing skills.
- Demonstrate critical-thinking and problem-solving skills.
- Demonstrate healthy behaviors and safety skills.
- Demonstrate an understanding of workplace organizations, systems, and climates.
- Demonstrate lifelong-learning skills.
- Demonstrate job-acquisition and advancement skills.
- Demonstrate time-, task-, and resource-management skills.
- Demonstrate job-specific mathematics skills.
- Demonstrate customer-service skills.
Demonstrating Workplace Readiness Skills: Technology Knowledge and Skills
Examining All Aspects of an Industry
- Examine aspects of planning within an industry/organization.
- Examine aspects of management within an industry/organization.
- Examine aspects of financial responsibility within an industry/organization.
- Examine technical and production skills required of workers within an industry/organization.
- Examine principles of technology that underlie an industry/organization.
- Examine labor issues related to an industry/organization.
- Examine community issues related to an industry/organization.
- Examine health, safety, and environmental issues related to an industry/organization.
Addressing Elements of Student Life
- Identify the purposes and goals of the student organization.
- Explain the benefits and responsibilities of membership in the student organization as a student and in professional/civic organizations as an adult.
- Demonstrate leadership skills through participation in student organization activities, such as meetings, programs, and projects.
- Identify Internet safety issues and procedures for complying with acceptable use standards.
Assisting the Pharmacist in Serving Patients
- Receive prescription or medication order(s) from a patient/patient's representative, prescriber, or other healthcare professional.
- Assist in obtaining information from a patient/patient's representative, at the direction of the pharmacist.
- Record data to assist the pharmacist in monitoring patient outcomes, at the direction of the pharmacist.
- Collect data to assist the pharmacist in monitoring patient outcomes, at the direction of the pharmacist.
- Confirm a prescription or medication order.
- Generate a medical record/patient profile.
- Process a prescription or medication order.
- Compound a prescription or medication order.
- Provide medication to a patient/patient's representative.
- Assist with data collection and analysis for quality assurance and for patient safety activities.
- Perform billing and accounting functions for pharmacy functions and goods.
- Communicate with third-party payers to determine coverage, rejected claims, or prior authorizations.
- Provide supplemental information, only as permitted by state law and regulations.
- Communicate with a patient to determine if the patient needs/wants counseling with the pharmacist.
- Perform screening functions for drug administration under appropriate supervision, only as permitted by state law and regulations.
Maintaining Medication and Inventory Control Systems
- Identify pharmaceuticals, durable medical equipment, devices, and supplies to be ordered.
- Place routine and emergency orders.
- Receive and verify purchases.
- Place purchases in inventory.
- Distribute non-patient-specific inventory.
- Review inventory for possible removal of expired and other inappropriate items.
- Manage changes in product availability.
- Implement policies and procedures to deter theft and/or drug diversion.
- Assist, under the supervision of the pharmacist, with the maintenance of a record of controlled substances received, stored, and removed from inventory.
- Perform required inventories.
- Maintain record-keeping systems for inventory activities.
- Compound medications in anticipation of prescription/medication orders.
- Perform quality assurance tests on compounded medication.
- Repackage finished dosage forms for dispensing.
- Illustrate quality assurance reports related to nursing units, products, and/or supplies.
- Communicate with representatives of pharmaceutical and equipment suppliers.
Participating in the Administration and Management of Pharmacy Practice
- Collect productivity information.
- Participate in continuous quality improvement programs and patient safety activities.
- Generate quality assurance reports.
- Maintain the practice setting for compliance with federal, state, and local laws, regulations, and professional standards.
- Evaluate written policies and procedures for environmental quality, sanitation management, handling of hazardous waste, and infection or exposure control.
- Perform routine sanitation, maintenance, and calibration of equipment.
- Use manual or computer-based information systems to perform job-related activities.
- Maintain automated dispensing technology.
- Conduct staff training and continuing education for pharmacy-assisting tasks.
- Aid in establishing, implementing, and monitoring policies and procedures.
- Maintain patient and data confidentiality in the administrative and management environment.
- Maintain required registration(s), license(s), and/or certification(s).
- Implement safety, security, and loss-prevention policies and procedures.
- Maintain inventory of operational supplies.
Describing the Opioid Crisis
Examining the Key Factors of Drug Addiction
- Examine the science of addiction.
- Explain prevention and early intervention strategies.
- Identify addiction and its behavioral elements, as defined by the Diagnostic and Statistical Manual of Mental Disorders (DSM-5).
- Describe the treatment models of addiction therapy.
- Describe the medication management antidote used to prevent fatal opioid overdoses.
Understanding Pain Management Protocols
- Explain the science of physiological and mental pain.
- Describe the diagnostic tools used in developing pain management plans.
- Describe pain treatment options available to various populations of patients.
- Describe the effects of opioid dependency on the human body systems.
- Explain the mechanism and physical effects of opioids on the human body.
- Explain the use of opioids in practice settings, the role of opioids in pain management, and risk factors associated with the use of the medication.
- Describe the withdrawal and tapering side effects of opioid use.
- Describe storage and disposal options for opioids.
- Explain community resources for education about opioid use.