# CTE Resource Center - Verso - Pharmacy Technician II Pharmacy Technician Certification Board (PTCB) Examination Required Knowledge Correlation by Task

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Pharmacy Technician Certification Board (PTCB) Examination Required Knowledge Correlation by Task

In this course, the following tasks/competencies reinforce the standards listed beside them. Teachers may identify additional reinforcements in locally developed instructional materials.

Task/Competency Number Task/Competency Statement Standards
39 Receive prescription or medication order(s) from a patient/patient's representative, prescriber, or other healthcare professional. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.3. Knowledge of state-specific prescription transfer regulations ♦ I.4. Knowledge of pharmaceutical and medical abbreviations and terminology ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.7. Knowledge of epidemiology ♦ I.12. Knowledge of drug interactions (such as drug-disease, drug-drug, drug-laboratory, drug-nutrient) ♦ I.13. Knowledge of strengths/dose, dosage forms, physical appearance, routes of administration, and duration of drug therapy ♦ I.14. Knowledge of effects of patient’s age (for example, neonates, geriatrics) on drug and non-drug therapy ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.16. Knowledge of pharmacology (for example, mechanism of action) ♦ I.17. Knowledge of common and severe side or adverse effects, allergies, and therapeutic contraindications associated with medications ♦ I.18. Knowledge of drug indications ♦ I.19. Knowledge of relative role of drug and non-drug therapy (for example, herbal remedies, lifestyle modification, smoking cessation) ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.22. Knowledge of required prescription order refill information ♦ I.23. Knowledge of formula to verify the validity of a prescriber’s DEA number ♦ I.24. Knowledge of techniques for detecting forged or altered prescriptions ♦ I.25. Knowledge of techniques for detecting prescription errors (for example, abnormal doses, early refill, incorrect quantity, incorrect patient ID #, incorrect drug) ♦ I.28. Knowledge of non-prescription (over-the-counter [OTC]) formulations ♦ I.73. Knowledge of confidentiality requirements
40 Assist in obtaining information from a patient/patient's representative, at the direction of the pharmacist. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.7. Knowledge of epidemiology ♦ I.8. Knowledge of risk factors for disease ♦ I.9. Knowledge of anatomy and physiology ♦ I.11. Knowledge of standard and abnormal laboratory values ♦ I.12. Knowledge of drug interactions (such as drug-disease, drug-drug, drug-laboratory, drug-nutrient) ♦ I.13. Knowledge of strengths/dose, dosage forms, physical appearance, routes of administration, and duration of drug therapy ♦ I.14. Knowledge of effects of patient’s age (for example, neonates, geriatrics) on drug and non-drug therapy ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.16. Knowledge of pharmacology (for example, mechanism of action) ♦ I.17. Knowledge of common and severe side or adverse effects, allergies, and therapeutic contraindications associated with medications ♦ I.18. Knowledge of drug indications ♦ I.19. Knowledge of relative role of drug and non-drug therapy (for example, herbal remedies, lifestyle modification, smoking cessation) ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.21. Knowledge of information to be obtained from patient/patient’s representative (for example, demographic information, allergy, third-party information) ♦ I.25. Knowledge of techniques for detecting prescription errors (for example, abnormal doses, early refill, incorrect quantity, incorrect patient ID #, incorrect drug) ♦ I.28. Knowledge of non-prescription (over-the-counter [OTC]) formulations ♦ I.40. Knowledge of techniques for assessing patient’s compliance with prescription or medication order ♦ I.41. Knowledge of action to be taken in the event of a missed dose ♦ I.47. Knowledge of automatic stop orders ♦ I.71. Knowledge of customer service principles ♦ I.72. Knowledge of communication techniques ♦ I.73. Knowledge of confidentiality requirements
41 Record data to assist the pharmacist in monitoring patient outcomes, at the direction of the pharmacist. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.7. Knowledge of epidemiology ♦ I.8. Knowledge of risk factors for disease ♦ I.9. Knowledge of anatomy and physiology ♦ I.10. Knowledge of signs and symptoms of disease states ♦ I.12. Knowledge of drug interactions (such as drug-disease, drug-drug, drug-laboratory, drug-nutrient) ♦ I.13. Knowledge of strengths/dose, dosage forms, physical appearance, routes of administration, and duration of drug therapy ♦ I.14. Knowledge of effects of patient’s age (for example, neonates, geriatrics) on drug and non-drug therapy ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.16. Knowledge of pharmacology (for example, mechanism of action) ♦ I.17. Knowledge of common and severe side or adverse effects, allergies, and therapeutic contraindications associated with medications ♦ I.18. Knowledge of drug indications ♦ I.19. Knowledge of relative role of drug and non-drug therapy (for example, herbal remedies, lifestyle modification, smoking cessation) ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.25. Knowledge of techniques for detecting prescription errors (for example, abnormal doses, early refill, incorrect quantity, incorrect patient ID #, incorrect drug) ♦ I.28. Knowledge of non-prescription (over-the-counter [OTC]) formulations ♦ I.53. Knowledge of physical and chemical incompatibilities ♦ I.71. Knowledge of customer service principles ♦ I.72. Knowledge of communication techniques ♦ I.73. Knowledge of confidentiality requirements
42 Collect data to assist the pharmacist in monitoring patient outcomes, at the direction of the pharmacist. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.11. Knowledge of standard and abnormal laboratory values ♦ I.12. Knowledge of drug interactions (such as drug-disease, drug-drug, drug-laboratory, drug-nutrient) ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.16. Knowledge of pharmacology (for example, mechanism of action) ♦ I.17. Knowledge of common and severe side or adverse effects, allergies, and therapeutic contraindications associated with medications ♦ I.18. Knowledge of drug indications ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.29. Knowledge of monitoring and screening equipment (for example, blood pressure cuffs, glucose monitors) ♦ I.73. Knowledge of confidentiality requirements
43 Confirm a prescription or medication order. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.4. Knowledge of pharmaceutical and medical abbreviations and terminology ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.22. Knowledge of required prescription order refill information ♦ I.23. Knowledge of formula to verify the validity of a prescriber’s DEA number ♦ I.24. Knowledge of techniques for detecting forged or altered prescriptions ♦ I.30. Knowledge of medical and surgical appliances and devices (for example, ostomies, orthopedic devices, pumps) ♦ I.73. Knowledge of confidentiality requirements
44 Generate a medical record/patient profile. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.4. Knowledge of pharmaceutical and medical abbreviations and terminology ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.11. Knowledge of standard and abnormal laboratory values ♦ I.12. Knowledge of drug interactions (such as drug-disease, drug-drug, drug-laboratory, drug-nutrient) ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.16. Knowledge of pharmacology (for example, mechanism of action) ♦ I.17. Knowledge of common and severe side or adverse effects, allergies, and therapeutic contraindications associated with medications ♦ I.18. Knowledge of drug indications ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.69. Knowledge of pharmacy-related computer software for documenting the dispensing of prescriptions or medication orders ♦ I.73. Knowledge of confidentiality requirements
45 Process a prescription or medication order. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.4. Knowledge of pharmaceutical and medical abbreviations and terminology ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.12. Knowledge of drug interactions (such as drug-disease, drug-drug, drug-laboratory, drug-nutrient) ♦ I.13. Knowledge of strengths/dose, dosage forms, physical appearance, routes of administration, and duration of drug therapy ♦ I.14. Knowledge of effects of patient’s age (for example, neonates, geriatrics) on drug and non-drug therapy ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.16. Knowledge of pharmacology (for example, mechanism of action) ♦ I.17. Knowledge of common and severe side or adverse effects, allergies, and therapeutic contraindications associated with medications ♦ I.18. Knowledge of drug indications ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.22. Knowledge of required prescription order refill information ♦ I.25. Knowledge of techniques for detecting prescription errors (for example, abnormal doses, early refill, incorrect quantity, incorrect patient ID #, incorrect drug) ♦ I.31. Knowledge of proper storage conditions ♦ I.32. Knowledge of automated dispensing technology ♦ I.33. Knowledge of packaging requirements ♦ I.34. Knowledge of NDC number components ♦ I.35. Knowledge of purpose for lot numbers and expiration dates ♦ I.36. Knowledge of information for prescription or medication order label(s) ♦ I.49. Knowledge of quality improvement methods (for example, matching NDC number, double-counting narcotics) ♦ I.52. Knowledge of drug stability ♦ I.69. Knowledge of pharmacy-related computer software for documenting the dispensing of prescriptions or medication orders ♦ I.73. Knowledge of confidentiality requirements
46 Compound a prescription or medication order. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.4. Knowledge of pharmaceutical and medical abbreviations and terminology ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.13. Knowledge of strengths/dose, dosage forms, physical appearance, routes of administration, and duration of drug therapy ♦ I.14. Knowledge of effects of patient’s age (for example, neonates, geriatrics) on drug and non-drug therapy ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.30. Knowledge of medical and surgical appliances and devices (for example, ostomies, orthopedic devices, pumps) ♦ I.32. Knowledge of automated dispensing technology ♦ I.35. Knowledge of purpose for lot numbers and expiration dates ♦ I.36. Knowledge of information for prescription or medication order label(s) ♦ I.50. Knowledge of pharmacy calculations (for example, algebra, ratio and proportions, metric conversions, IV drip rates, IV admixture calculations) ♦ I.51. Knowledge of measurement systems (for example, metric and avoirdupois) ♦ I.54. Knowledge of equipment calibration techniques ♦ I.55. Knowledge of procedures to prepare IV admixtures ♦ I.56. Knowledge of procedures to prepare chemotherapy ♦ I.57. Knowledge of procedures to prepare total parenteral nutrition (TPN) solutions ♦ I.58. Knowledge of procedures to prepare reconstituted injectable and non-injectable medications ♦ I.59. Knowledge of specialized procedures to prepare injectable medications (for example, epidurals and patient controlled analgesic [PCA] cassettes) ♦ I.62. Knowledge of procedures to compound sterile non-injectable products (for example, eyedrops) ♦ I.63. Knowledge of procedures to compound non-sterile products (for example, ointments, mixtures, liquids, emulsions) ♦ I.65. Knowledge of aseptic techniques (for example, laminar flow hood, filters) ♦ I.66. Knowledge of infection control procedures ♦ I.67. Knowledge of requirements for handling hazardous products and disposing of hazardous waste ♦ I.73. Knowledge of confidentiality requirements
47 Provide medication to a patient/patient's representative. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.30. Knowledge of medical and surgical appliances and devices (for example, ostomies, orthopedic devices, pumps) ♦ I.32. Knowledge of automated dispensing technology ♦ I.35. Knowledge of purpose for lot numbers and expiration dates ♦ I.36. Knowledge of information for prescription or medication order label(s) ♦ I.42. Knowledge of requirements for mailing medications ♦ I.43. Knowledge of delivery systems for distributing medications (for example, pneumatic tube, robotics) ♦ I.44. Knowledge of requirements for dispensing controlled substances ♦ I.45. Knowledge of requirements for dispensing investigational drugs ♦ I.46. Knowledge of record-keeping requirements for medication dispensing ♦ I.68. Knowledge of documentation requirements for controlled substances, investigational drugs, and hazardous wastes ♦ I.73. Knowledge of confidentiality requirements
48 Assist with data collection and analysis for quality assurance and for patient safety activities. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.73. Knowledge of confidentiality requirements
49 Perform billing and accounting functions for pharmacy functions and goods. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.13. Knowledge of strengths/dose, dosage forms, physical appearance, routes of administration, and duration of drug therapy ♦ I.14. Knowledge of effects of patient’s age (for example, neonates, geriatrics) on drug and non-drug therapy ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.73. Knowledge of confidentiality requirements ♦ I.74. Knowledge of cash handling procedures ♦ I.75. Knowledge of reimbursement policies and plans
50 Communicate with third-party payers to determine coverage, rejected claims, or prior authorizations. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.12. Knowledge of drug interactions (such as drug-disease, drug-drug, drug-laboratory, drug-nutrient) ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.16. Knowledge of pharmacology (for example, mechanism of action) ♦ I.17. Knowledge of common and severe side or adverse effects, allergies, and therapeutic contraindications associated with medications ♦ I.18. Knowledge of drug indications ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.72. Knowledge of communication techniques ♦ I.73. Knowledge of confidentiality requirements
51 Provide supplemental information, only as permitted by state law and regulations. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.13. Knowledge of strengths/dose, dosage forms, physical appearance, routes of administration, and duration of drug therapy ♦ I.14. Knowledge of effects of patient’s age (for example, neonates, geriatrics) on drug and non-drug therapy ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.26. Knowledge of effects of patient’s disabilities (for example, visual, physical) on drug and non-drug therapy ♦ I.37. Knowledge of requirements regarding auxiliary labels ♦ I.38. Knowledge of requirements regarding patient package inserts ♦ I.39. Knowledge of special directions and precautions for patient/patient’s representative regarding preparation and use of medications ♦ I.72. Knowledge of communication techniques ♦ I.73. Knowledge of confidentiality requirements
52 Communicate with a patient to determine if the patient needs/wants counseling with the pharmacist. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.26. Knowledge of effects of patient’s disabilities (for example, visual, physical) on drug and non-drug therapy ♦ I.71. Knowledge of customer service principles ♦ I.72. Knowledge of communication techniques ♦ I.73. Knowledge of confidentiality requirements ♦ I.76. Knowledge of legal requirements for pharmacist counseling of patient/patient’s representative
53 Perform screening functions for drug administration under appropriate supervision, only as permitted by state law and regulations. I. Assisting the Pharmacist in Serving Patients:  I.1. Knowledge of federal, state, and/or practice site regulations, codes of ethics, and standards pertaining to the practice of pharmacy ♦ I.2. Knowledge of pharmaceutical, medical, and legal developments which impact on the practice of pharmacy ♦ I.5. Knowledge of generic and brand names of pharmaceuticals ♦ I.6. Knowledge of therapeutic equivalence ♦ I.15. Knowledge of drug information sources including printed and electronic reference materials ♦ I.20. Knowledge of practice site policies and procedures regarding prescriptions or medication orders ♦ I.27. Knowledge of techniques, equipment, and supplies for drug administration (for example, insulin syringes and IV tubing) ♦ I.73. Knowledge of confidentiality requirements
54 Identify pharmaceuticals, durable medical equipment, devices, and supplies to be ordered. II. Maintaining Medication and Inventory Control Systems:  II.2. Knowledge of pharmaceutical industry procedures for obtaining pharmaceuticals ♦ II.6. Knowledge of par and reorder levels and drug usage ♦ II.12. Knowledge of products used in packaging and repackaging (for example, child-resistant caps and light-protective unit-dose packaging) ♦ II.17. Knowledge of legal and regulatory requirements and professional standards governing operations of pharmacies (for example, prepackaging, difference between compounding and manufacturing) ♦ II.18. Knowledge of legal and regulatory requirements and professional standards (for example, FDA, DEA, state board of pharmacy, JCAHO) for preparing, labeling, dispensing, distributing, and administering medications ♦ II.19. Knowledge of medication distribution and control systems requirements for the use of medications in various practice settings (for example, automated dispensing systems, bar coding, nursing stations, crash carts)
55 Place routine and emergency orders. II. Maintaining Medication and Inventory Control Systems:  II.2. Knowledge of pharmaceutical industry procedures for obtaining pharmaceuticals ♦ II.6. Knowledge of par and reorder levels and drug usage ♦ II.9. Knowledge of the use of DEA controlled substance ordering forms ♦ II.12. Knowledge of products used in packaging and repackaging (for example, child-resistant caps and light-protective unit-dose packaging) ♦ II.22. Knowledge of policies, procedures, and practices regarding storage and handling of hazardous materials and wastes (for example, Materials Safety Data Sheet [MSDS]) ♦ II.23. Knowledge of medication distribution and control systems requirements for controlled substances, investigational drugs, and hazardous materials and waste
56 Receive and verify purchases. II. Maintaining Medication and Inventory Control Systems:  II.1. Knowledge of drug product laws and regulations and professional standards related to obtaining medication supplies, durable medical equipment, and products (for example, Food, Drug and Cosmetic Act; Controlled Substances Act; Prescription Drug Marketing Act; USP-NF; NRC standards) ♦ II.2. Knowledge of pharmaceutical industry procedures for obtaining pharmaceuticals ♦ II.7. Knowledge of inventory receiving process ♦ II.19. Knowledge of medication distribution and control systems requirements for the use of medications in various practice settings (for example, automated dispensing systems, bar coding, nursing stations, crash carts)
57 Place purchases in inventory. II. Maintaining Medication and Inventory Control Systems:  II.1. Knowledge of drug product laws and regulations and professional standards related to obtaining medication supplies, durable medical equipment, and products (for example, Food, Drug and Cosmetic Act; Controlled Substances Act; Prescription Drug Marketing Act; USP-NF; NRC standards) ♦ II.7. Knowledge of inventory receiving process ♦ II.13. Knowledge of risk management opportunities (for example, dress code, personal protective equipment [PPE], needle recapping) ♦ II.18. Knowledge of legal and regulatory requirements and professional standards (for example, FDA, DEA, state board of pharmacy, JCAHO) for preparing, labeling, dispensing, distributing, and administering medications ♦ II.20. Knowledge of preparation, storage requirements, and documentation for medications compounded in anticipation of prescriptions or medication orders ♦ II.21. Knowledge of repackaging, storage requirements, and documentation for finished dosage forms prepared in anticipation of prescriptions or medication orders ♦ II.22. Knowledge of policies, procedures, and practices regarding storage and handling of hazardous materials and wastes (for example, Materials Safety Data Sheet [MSDS]) ♦ II.23. Knowledge of medication distribution and control systems requirements for controlled substances, investigational drugs, and hazardous materials and waste
58 Distribute non-patient-specific inventory. II. Maintaining Medication and Inventory Control Systems:  II.1. Knowledge of drug product laws and regulations and professional standards related to obtaining medication supplies, durable medical equipment, and products (for example, Food, Drug and Cosmetic Act; Controlled Substances Act; Prescription Drug Marketing Act; USP-NF; NRC standards) ♦ II.13. Knowledge of risk management opportunities (for example, dress code, personal protective equipment [PPE], needle recapping) ♦ II.17. Knowledge of legal and regulatory requirements and professional standards governing operations of pharmacies (for example, prepackaging, difference between compounding and manufacturing) ♦ II.18. Knowledge of legal and regulatory requirements and professional standards (for example, FDA, DEA, state board of pharmacy, JCAHO) for preparing, labeling, dispensing, distributing, and administering medications ♦ II.19. Knowledge of medication distribution and control systems requirements for the use of medications in various practice settings (for example, automated dispensing systems, bar coding, nursing stations, crash carts) ♦ II.20. Knowledge of preparation, storage requirements, and documentation for medications compounded in anticipation of prescriptions or medication orders ♦ II.21. Knowledge of repackaging, storage requirements, and documentation for finished dosage forms prepared in anticipation of prescriptions or medication orders ♦ II.22. Knowledge of policies, procedures, and practices regarding storage and handling of hazardous materials and wastes (for example, Materials Safety Data Sheet [MSDS]) ♦ II.23. Knowledge of medication distribution and control systems requirements for controlled substances, investigational drugs, and hazardous materials and waste
59 Review inventory for possible removal of expired and other inappropriate items. II. Maintaining Medication and Inventory Control Systems:  II.1. Knowledge of drug product laws and regulations and professional standards related to obtaining medication supplies, durable medical equipment, and products (for example, Food, Drug and Cosmetic Act; Controlled Substances Act; Prescription Drug Marketing Act; USP-NF; NRC standards) ♦ II.11. Knowledge of policies, procedures, and practices for inventory systems ♦ II.14. Knowledge of the FDA’s classifications of recalls ♦ II.15. Knowledge of systems to identify and return expired and unsalable products ♦ II.16. Knowledge of rules and regulations for the removal and disposal of products ♦ II.17. Knowledge of legal and regulatory requirements and professional standards governing operations of pharmacies (for example, prepackaging, difference between compounding and manufacturing) ♦ II.18. Knowledge of legal and regulatory requirements and professional standards (for example, FDA, DEA, state board of pharmacy, JCAHO) for preparing, labeling, dispensing, distributing, and administering medications ♦ II.19. Knowledge of medication distribution and control systems requirements for the use of medications in various practice settings (for example, automated dispensing systems, bar coding, nursing stations, crash carts) ♦ II.22. Knowledge of policies, procedures, and practices regarding storage and handling of hazardous materials and wastes (for example, Materials Safety Data Sheet [MSDS]) ♦ II.23. Knowledge of medication distribution and control systems requirements for controlled substances, investigational drugs, and hazardous materials and waste ♦ II.24. Knowledge of the written, oral, and electronic communication channels necessary to ensure appropriate follow-up and problem resolution (for example, product recalls, supplier shorts) ♦ II.25. Knowledge of quality assurance policies, procedures, and practices for medication and inventory control systems
60 Manage changes in product availability. II. Maintaining Medication and Inventory Control Systems:  II.5. Knowledge of formulary or approved stock list ♦ II.8. Knowledge of bioavailability standards (for example, generic substitutes) ♦ II.14. Knowledge of the FDA’s classifications of recalls ♦ II.22. Knowledge of policies, procedures, and practices regarding storage and handling of hazardous materials and wastes (for example, Materials Safety Data Sheet [MSDS]) ♦ II.23. Knowledge of medication distribution and control systems requirements for controlled substances, investigational drugs, and hazardous materials and waste ♦ II.24. Knowledge of the written, oral, and electronic communication channels necessary to ensure appropriate follow-up and problem resolution (for example, product recalls, supplier shorts) ♦ II.25. Knowledge of quality assurance policies, procedures, and practices for medication and inventory control systems
61 Implement policies and procedures to deter theft and/or drug diversion. II. Maintaining Medication and Inventory Control Systems:  II.22. Knowledge of policies, procedures, and practices regarding storage and handling of hazardous materials and wastes (for example, Materials Safety Data Sheet [MSDS]) ♦ II.23. Knowledge of medication distribution and control systems requirements for controlled substances, investigational drugs, and hazardous materials and waste ♦ II.24. Knowledge of the written, oral, and electronic communication channels necessary to ensure appropriate follow-up and problem resolution (for example, product recalls, supplier shorts) ♦ II.25. Knowledge of quality assurance policies, procedures, and practices for medication and inventory control systems
62 Assist, under the supervision of the pharmacist, with the maintenance of a record of controlled substances received, stored, and removed from inventory. II. Maintaining Medication and Inventory Control Systems:  II.1. Knowledge of drug product laws and regulations and professional standards related to obtaining medication supplies, durable medical equipment, and products (for example, Food, Drug and Cosmetic Act; Controlled Substances Act; Prescription Drug Marketing Act; USP-NF; NRC standards) ♦ II.7. Knowledge of inventory receiving process ♦ II.11. Knowledge of policies, procedures, and practices for inventory systems ♦ II.14. Knowledge of the FDA’s classifications of recalls ♦ II.16. Knowledge of rules and regulations for the removal and disposal of products ♦ II.17. Knowledge of legal and regulatory requirements and professional standards governing operations of pharmacies (for example, prepackaging, difference between compounding and manufacturing) ♦ II.18. Knowledge of legal and regulatory requirements and professional standards (for example, FDA, DEA, state board of pharmacy, JCAHO) for preparing, labeling, dispensing, distributing, and administering medications ♦ II.19. Knowledge of medication distribution and control systems requirements for the use of medications in various practice settings (for example, automated dispensing systems, bar coding, nursing stations, crash carts) ♦ II.20. Knowledge of preparation, storage requirements, and documentation for medications compounded in anticipation of prescriptions or medication orders ♦ II.21. Knowledge of repackaging, storage requirements, and documentation for finished dosage forms prepared in anticipation of prescriptions or medication orders ♦ II.24. Knowledge of the written, oral, and electronic communication channels necessary to ensure appropriate follow-up and problem resolution (for example, product recalls, supplier shorts) ♦ II.25. Knowledge of quality assurance policies, procedures, and practices for medication and inventory control systems
63 Perform required inventories. II. Maintaining Medication and Inventory Control Systems:  II.1. Knowledge of drug product laws and regulations and professional standards related to obtaining medication supplies, durable medical equipment, and products (for example, Food, Drug and Cosmetic Act; Controlled Substances Act; Prescription Drug Marketing Act; USP-NF; NRC standards) ♦ II.10. Knowledge of regulatory requirements regarding record-keeping for repackaged products, recalled products, and refunded products ♦ II.11. Knowledge of policies, procedures, and practices for inventory systems ♦ II.14. Knowledge of the FDA’s classifications of recalls ♦ II.17. Knowledge of legal and regulatory requirements and professional standards governing operations of pharmacies (for example, prepackaging, difference between compounding and manufacturing) ♦ II.18. Knowledge of legal and regulatory requirements and professional standards (for example, FDA, DEA, state board of pharmacy, JCAHO) for preparing, labeling, dispensing, distributing, and administering medications ♦ II.19. Knowledge of medication distribution and control systems requirements for the use of medications in various practice settings (for example, automated dispensing systems, bar coding, nursing stations, crash carts) ♦ II.20. Knowledge of preparation, storage requirements, and documentation for medications compounded in anticipation of prescriptions or medication orders ♦ II.21. Knowledge of repackaging, storage requirements, and documentation for finished dosage forms prepared in anticipation of prescriptions or medication orders ♦ II.24. Knowledge of the written, oral, and electronic communication channels necessary to ensure appropriate follow-up and problem resolution (for example, product recalls, supplier shorts) ♦ II.25. Knowledge of quality assurance policies, procedures, and practices for medication and inventory control systems
64 Maintain record-keeping systems for inventory activities. II. Maintaining Medication and Inventory Control Systems:  II.10. Knowledge of regulatory requirements regarding record-keeping for repackaged products, recalled products, and refunded products ♦ II.14. Knowledge of the FDA’s classifications of recalls ♦ II.16. Knowledge of rules and regulations for the removal and disposal of products ♦ II.19. Knowledge of medication distribution and control systems requirements for the use of medications in various practice settings (for example, automated dispensing systems, bar coding, nursing stations, crash carts) ♦ II.20. Knowledge of preparation, storage requirements, and documentation for medications compounded in anticipation of prescriptions or medication orders ♦ II.21. Knowledge of repackaging, storage requirements, and documentation for finished dosage forms prepared in anticipation of prescriptions or medication orders ♦ II.22. Knowledge of policies, procedures, and practices regarding storage and handling of hazardous materials and wastes (for example, Materials Safety Data Sheet [MSDS]) ♦ II.23. Knowledge of medication distribution and control systems requirements for controlled substances, investigational drugs, and hazardous materials and waste ♦ II.24. Knowledge of the written, oral, and electronic communication channels necessary to ensure appropriate follow-up and problem resolution (for example, product recalls, supplier shorts) ♦ II.25. Knowledge of quality assurance policies, procedures, and practices for medication and inventory control systems
65 Compound medications in anticipation of prescription/medication orders. II. Maintaining Medication and Inventory Control Systems:  II.4. Knowledge of dosage forms ♦ II.20. Knowledge of preparation, storage requirements, and documentation for medications compounded in anticipation of prescriptions or medication orders ♦ II.21. Knowledge of repackaging, storage requirements, and documentation for finished dosage forms prepared in anticipation of prescriptions or medication orders ♦ II.25. Knowledge of quality assurance policies, procedures, and practices for medication and inventory control systems
66 Perform quality assurance tests on compounded medication. II. Maintaining Medication and Inventory Control Systems:  II.17. Knowledge of legal and regulatory requirements and professional standards governing operations of pharmacies (for example, prepackaging, difference between compounding and manufacturing) ♦ II.18. Knowledge of legal and regulatory requirements and professional standards (for example, FDA, DEA, state board of pharmacy, JCAHO) for preparing, labeling, dispensing, distributing, and administering medications ♦ II.20. Knowledge of preparation, storage requirements, and documentation for medications compounded in anticipation of prescriptions or medication orders ♦ II.21. Knowledge of repackaging, storage requirements, and documentation for finished dosage forms prepared in anticipation of prescriptions or medication orders ♦ II.24. Knowledge of the written, oral, and electronic communication channels necessary to ensure appropriate follow-up and problem resolution (for example, product recalls, supplier shorts) ♦ II.25. Knowledge of quality assurance policies, procedures, and practices for medication and inventory control systems
67 Repackage finished dosage forms for dispensing. II. Maintaining Medication and Inventory Control Systems:  II.1. Knowledge of drug product laws and regulations and professional standards related to obtaining medication supplies, durable medical equipment, and products (for example, Food, Drug and Cosmetic Act; Controlled Substances Act; Prescription Drug Marketing Act; USP-NF; NRC standards) ♦ II.4. Knowledge of dosage forms ♦ II.17. Knowledge of legal and regulatory requirements and professional standards governing operations of pharmacies (for example, prepackaging, difference between compounding and manufacturing) ♦ II.18. Knowledge of legal and regulatory requirements and professional standards (for example, FDA, DEA, state board of pharmacy, JCAHO) for preparing, labeling, dispensing, distributing, and administering medications ♦ II.19. Knowledge of medication distribution and control systems requirements for the use of medications in various practice settings (for example, automated dispensing systems, bar coding, nursing stations, crash carts) ♦ II.20. Knowledge of preparation, storage requirements, and documentation for medications compounded in anticipation of prescriptions or medication orders ♦ II.21. Knowledge of repackaging, storage requirements, and documentation for finished dosage forms prepared in anticipation of prescriptions or medication orders ♦ II.25. Knowledge of quality assurance policies, procedures, and practices for medication and inventory control systems
68 Illustrate quality assurance reports related to nursing units, products, and/or supplies. II. Maintaining Medication and Inventory Control Systems:  II.17. Knowledge of legal and regulatory requirements and professional standards governing operations of pharmacies (for example, prepackaging, difference between compounding and manufacturing) ♦ II.18. Knowledge of legal and regulatory requirements and professional standards (for example, FDA, DEA, state board of pharmacy, JCAHO) for preparing, labeling, dispensing, distributing, and administering medications ♦ II.19. Knowledge of medication distribution and control systems requirements for the use of medications in various practice settings (for example, automated dispensing systems, bar coding, nursing stations, crash carts) ♦ II.25. Knowledge of quality assurance policies, procedures, and practices for medication and inventory control systems
69 Communicate with representatives of pharmaceutical and equipment suppliers. II. Maintaining Medication and Inventory Control Systems:  II.3. Knowledge of purchasing policies, procedures, and practices ♦ II.24. Knowledge of the written, oral, and electronic communication channels necessary to ensure appropriate follow-up and problem resolution (for example, product recalls, supplier shorts)
70 Collect productivity information. III. Participating in the Administration and Management of Pharmacy Practice:  III.4. Knowledge of productivity, efficiency, and customer satisfaction measures
71 Participate in continuous quality improvement programs and patient safety activities. III. Participating in the Administration and Management of Pharmacy Practice:  III.4. Knowledge of productivity, efficiency, and customer satisfaction measures ♦ III.10. Knowledge of quality improvement standards and guidelines ♦ III.11. Knowledge of state board of pharmacy regulations ♦ III.35. Knowledge of procedures to document occurrences such as medication errors, adverse effects, and product integrity (for example, FDA Med Watch Program)
72 Generate quality assurance reports. III. Participating in the Administration and Management of Pharmacy Practice:  III.35. Knowledge of procedures to document occurrences such as medication errors, adverse effects, and product integrity (for example, FDA Med Watch Program)
73 Maintain the practice setting for compliance with federal, state, and local laws, regulations, and professional standards. III. Participating in the Administration and Management of Pharmacy Practice:  III.1. Knowledge of the practice setting’s mission, goals and objectives, organizational structure, and policies and procedures ♦ III.8. Knowledge of legal and regulatory requirements for personnel, facilities, equipment, and supplies (for example, space requirements, prescription file storage, cleanliness, reference materials, storage of radiopharmaceuticals) ♦ III.9. Knowledge of professional standards (for example, JCAHO) for personnel, facilities, equipment, and supplies ♦ III.12. Knowledge of storage requirements and expiration dates for equipment and supplies (for example, first-aid items, fire extinguishers) ♦ III.13. Knowledge of storage and handling requirements for hazardous substances (for example, chemotherapeutics, radiopharmaceuticals) ♦ III.15. Knowledge of procedures for the treatment of exposure to hazardous substances (for example, eyewash) ♦ III.24. Knowledge of documentation requirements for routine sanitation, maintenance, and equipment calibration ♦ III.27. Knowledge of security procedures related to data integrity, security, and confidentiality ♦ III.35. Knowledge of procedures to document occurrences such as medication errors, adverse effects, and product integrity (for example, FDA Med Watch Program)
74 Evaluate written policies and procedures for environmental quality, sanitation management, handling of hazardous waste, and infection or exposure control. III. Participating in the Administration and Management of Pharmacy Practice:  III.12. Knowledge of storage requirements and expiration dates for equipment and supplies (for example, first-aid items, fire extinguishers) ♦ III.13. Knowledge of storage and handling requirements for hazardous substances (for example, chemotherapeutics, radiopharmaceuticals) ♦ III.14. Knowledge of hazardous waste disposal requirements ♦ III.15. Knowledge of procedures for the treatment of exposure to hazardous substances (for example, eyewash) ♦ III.18. Knowledge of infection control policies and procedures ♦ III.19. Knowledge of sanitation requirements (for example, handwashing, cleaning counting trays, countertop, and equipment) ♦ III.23. Knowledge of purpose and function of pharmacy equipment
75 Perform routine sanitation, maintenance, and calibration of equipment. III. Participating in the Administration and Management of Pharmacy Practice:  III.12. Knowledge of storage requirements and expiration dates for equipment and supplies (for example, first-aid items, fire extinguishers) ♦ III.13. Knowledge of storage and handling requirements for hazardous substances (for example, chemotherapeutics, radiopharmaceuticals) ♦ III.17. Knowledge of laminar flow hood maintenance requirements ♦ III.19. Knowledge of sanitation requirements (for example, handwashing, cleaning counting trays, countertop, and equipment) ♦ III.20. Knowledge of equipment calibration and maintenance procedures ♦ III.22. Knowledge of technology used in the preparation, delivery, and administration of medications (for example, robotics, Baker cells, automated TPN equipment, Pyxis, infusion pumps) ♦ III.23. Knowledge of purpose and function of pharmacy equipment
76 Use manual or computer-based information systems to perform job-related activities. III. Participating in the Administration and Management of Pharmacy Practice:  III.26. Knowledge of manual and computer-based systems for storing, retrieving, and using pharmacy-related pharmacy information (for example, drug interactions, patient profiles, generating labels) ♦ III.34. Knowledge of information sources used to obtain data in a quality improvement system (for example, the patient’s chart, patient profile, computerized information systems, medication administration record)
78 Conduct staff training and continuing education for pharmacy-assisting tasks. III. Participating in the Administration and Management of Pharmacy Practice:  III.3. Knowledge of principles of resource allocation (for example, scheduling, cross training, work flow) ♦ III.7. Knowledge of roles and responsibilities of pharmacists, pharmacy technicians, and other pharmacy employees ♦ III.36. Knowledge of staff training techniques ♦ III.37. Knowledge of employee performance evaluation techniques ♦ III.38. Knowledge of employee performance feedback techniques
79 Aid in establishing, implementing, and monitoring policies and procedures. III. Participating in the Administration and Management of Pharmacy Practice:  III.38. Knowledge of employee performance feedback techniques
80 Maintain patient and data confidentiality in the administrative and management environment. I. Assisting the Pharmacist in Serving Patients:  I.73. Knowledge of confidentiality requirements
III. Participating in the Administration and Management of Pharmacy Practice:  III.27. Knowledge of security procedures related to data integrity, security, and confidentiality
81 Maintain required registration(s), license(s), and/or certification(s). III. Participating in the Administration and Management of Pharmacy Practice:  III.6. Knowledge of required operational licenses and certificates ♦ III.7. Knowledge of roles and responsibilities of pharmacists, pharmacy technicians, and other pharmacy employees ♦ III.11. Knowledge of state board of pharmacy regulations
82 Implement safety, security, and loss-prevention policies and procedures. III. Participating in the Administration and Management of Pharmacy Practice:  III.13. Knowledge of storage and handling requirements for hazardous substances (for example, chemotherapeutics, radiopharmaceuticals) ♦ III.14. Knowledge of hazardous waste disposal requirements ♦ III.15. Knowledge of procedures for the treatment of exposure to hazardous substances (for example, eyewash) ♦ III.16. Knowledge of security systems for the protection of employees, customers, and property ♦ III.18. Knowledge of infection control policies and procedures ♦ III.25. Knowledge of the Americans with Disabilities Act requirements (for example, physical accessibility) ♦ III.27. Knowledge of security procedures related to data integrity, security, and confidentiality ♦ III.28. Knowledge of downtime emergency policies and procedures ♦ III.29. Knowledge of backup and archiving procedures for stored data and documentation ♦ III.30. Knowledge of legal requirements regarding archiving ♦ III.35. Knowledge of procedures to document occurrences such as medication errors, adverse effects, and product integrity (for example, FDA Med Watch Program)
83 Maintain inventory of operational supplies. III. Participating in the Administration and Management of Pharmacy Practice:  III.12. Knowledge of storage requirements and expiration dates for equipment and supplies (for example, first-aid items, fire extinguishers) ♦ III.21. Knowledge of supply procurement procedures