Use effective communication to interact with the patient, the patient's family, and other members of the healthcare team.
DefinitionUse should include
- demonstrating interpersonal skills
- clarifying medical terminology for the patient and the patient's family
- establishing trust
- expressing empathy
- conveying compassion
- ensuring competence
- exhibiting kindness
- spending an adequate length of quality time with the patient
- ensuring that communication is delivered, received, and verified
- avoiding or surmounting barriers to communication, such as those related to language, culture, environment, regional accents, age, gender, ethnicity, socioeconomic status, and special needs of the patient.
- How does effective communication help the healthcare provider gain the trust of the patient?
- How can the healthcare provider verify that a message is received and understood?
Related Standards of Learning
The student will make planned persuasive/argumentative, multimodal, interactive presentations collaboratively and individually.
- Select and effectively use multimodal tools to design and develop presentation content.
- Credit information sources.
- Demonstrate the ability to work collaboratively with diverse teams.
- Anticipate and address alternative or opposing perspectives and counterclaims.
- Evaluate the various techniques used to construct arguments in multimodal presentations.
- Use a variety of strategies to listen actively and speak using appropriate discussion rules with awareness of verbal and nonverbal cues.
- Critique effectiveness of multimodal presentations.