# CTE Resource Center - Verso - Patient Care Technician Task/Competency List

CTE Resource Center - Verso

Virginia’s CTE Resource Center

2019/2020 Competency-Based Task/Competency List for Patient Care Technician (8303/36 weeks)

Tasks/competencies bordered in blue are considered optional when marked as such; they and/or additional tasks/competencies may be taught at the discretion of the school division. All other tasks are considered essential statewide and are required of all students.

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Demonstrating Personal Qualities and Abilities

  1. Demonstrate creativity and innovation.
  2. Demonstrate critical thinking and problem solving.
  3. Demonstrate initiative and self-direction.
  4. Demonstrate integrity.
  5. Demonstrate work ethic.

Demonstrating Interpersonal Skills

  1. Demonstrate conflict-resolution skills.
  2. Demonstrate listening and speaking skills.
  3. Demonstrate respect for diversity.
  4. Demonstrate customer service skills.
  5. Collaborate with team members.

Demonstrating Professional Competencies

  1. Demonstrate big-picture thinking.
  2. Demonstrate career- and life-management skills.
  3. Demonstrate continuous learning and adaptability.
  4. Manage time and resources.
  5. Demonstrate information-literacy skills.
  6. Demonstrate an understanding of information security.
  7. Maintain working knowledge of current information-technology (IT) systems.
  8. Demonstrate proficiency with technologies, tools, and machines common to a specific occupation.
  9. Apply mathematical skills to job-specific tasks.
  10. Demonstrate professionalism.
  11. Demonstrate reading and writing skills.
  12. Demonstrate workplace safety.

Examining All Aspects of an Industry

  1. Examine aspects of planning within an industry/organization.
  2. Examine aspects of management within an industry/organization.
  3. Examine aspects of financial responsibility within an industry/organization.
  4. Examine technical and production skills required of workers within an industry/organization.
  5. Examine principles of technology that underlie an industry/organization.
  6. Examine labor issues related to an industry/organization.
  7. Examine community issues related to an industry/organization.
  8. Examine health, safety, and environmental issues related to an industry/organization.

Addressing Elements of Student Life

  1. Identify the purposes and goals of the student organization.
  2. Explain the benefits and responsibilities of membership in the student organization as a student and in professional/civic organizations as an adult.
  3. Demonstrate leadership skills through participation in student organization activities, such as meetings, programs, and projects.
  4. Identify Internet safety issues and procedures for complying with acceptable use standards.

Exploring Work-Based Learning

  1. Identify the types of work-based learning (WBL) opportunities.
  2. Reflect on lessons learned during the WBL experience.
  3. Explore career opportunities related to the WBL experience.
  4. Participate in a WBL experience, when appropriate.

Introducing the Healthcare System

  1. Summarize the major developments of healthcare history.
  2. Differentiate among the types of health insurance.
  3. Differentiate among the types of medical care delivery systems.
  4. Differentiate between the scope and roles of the Virginia Department of Health Professions and the Virginia Department of Health.
  5. Examine the impact of health informatics on the healthcare industry and on the individual consumer.

Identifying the Roles and Responsibilities of a Patient Care Technician

  1. Describe the Scope of Practice of a patient care technician.
  2. Obtain and maintain Basic Cardiac Life Support (BCLS) certification for healthcare providers.
  3. Adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations regarding Protected Health Information (PHI).
  4. Communicate with other healthcare professionals using appropriate medical terminology.
  5. Describe the organizational structure in a healthcare setting.
  6. Use effective communication to interact with the patient, the patient's family, and other members of the healthcare team.
  7. Adhere to regulations regarding operational standards.

Examining Ethical and Legal Issues

  1. Define legal and ethical terms pertaining to medical care.
  2. Examine concepts of care relating to ethnic, religious/spiritual, cultural, and personal preferences.
  3. Describe the roles of professionalism, including legal and ethical boundaries for patient care technician.
  4. Implement the Five Rights of Delegation.

Understanding Medical Terminology and Documentations

  1. Define the foundations of word structure.
  2. Define abbreviations and medical terms.
  3. Demonstrate accurate documentation.

Practicing Infection Prevention Techniques

  1. Explain the importance of standard and transmission-based precautions.
  2. Differentiate between standard and transmission-based precautions.
  3. Explain aseptic technique and sterile technique.
  4. Perform aseptic technique and sterile technique.

Practicing Safety Protocols

  1. Define types of abuse and neglect.
  2. Report suspected abuse and neglect per facility protocol.
  3. Follow regulatory agencies' patient safety guidelines.
  4. Use proper body mechanics when performing job functions.
  5. Monitor environmental safety.
  6. Respond to emergency situations.
  7. Follow procedures for identifying patients.
  8. Report work-related accidents according to facility protocol.

Understanding Basic Anatomy and Physiology

  1. Identify the body systems.
  2. Identify body cavities and the organs within these cavities.
  3. Identify the parts and functions of a cell.
  4. Identify tissues within the body.
  5. Identify the major structures and functions of the endocrine system.
  6. Identify major disorders of the endocrine system.
  7. Identify the major structures and functions of the circulatory system.
  8. Identify major disorders of the circulatory system.
  9. Identify the major structures and functions of the musculoskeletal system.
  10. Identify major disorders of the musculoskeletal system.
  11. Identify the major structures and functions of the gastrointestinal system, including the oral cavity.
  12. Identify major disorders of the gastrointestinal system.
  13. Identify major disorders of the oral cavity.
  14. Identify the major structures and functions of the reproductive system.
  15. Identify major disorders of the reproductive system.
  16. Identify the major structures and functions of the urinary system.
  17. Identify major disorders of the urinary system.
  18. Identify the major structures and functions of the respiratory system.
  19. Identify major disorders of the respiratory system.
  20. Identify the major structures and functions of the nervous system.
  21. Identify major disorders of the nervous system, including Alzheimer's Disease and other dementias.
  22. Identify the major structures and functions of the sensory system.
  23. Identify the major parts and functions of the eye and ear.
  24. Identify major disorders of the eye, ear, and other sensory organs.
  25. Identify the major structures and functions of the integumentary system.
  26. Identify major disorders of the integumentary system.
  27. Describe the major stages of growth and developmental abilities.
  28. Describe the effects of the normal aging process on major body systems.
  29. Identify psychosocial problems associated with the elderly.
  30. Identify needs related to death and dying. (Required for certification by Virginia Board of Nursing)

Demonstrating Medical Procedures/Patient Care and Comfort Measures

  1. Obtain vital signs.
  2. Obtain patient height and weight.
  3. Report any new changes in the patient’s condition.
  4. Demonstrate methods of pain management.
  5. Report patient pain using a pain scale.
  6. Assist with activities of daily living (ADL).
  7. Monitor intake and output.
  8. Provide emotional support for patients and their families while performing patient care.
  9. Assist the patient in admission, discharge, and/or transfer per protocol.
  10. Follow the established restorative plan of care ordered for the patient.
  11. Remove peripheral IVs.
  12. Perform postmortem care.

Preventing Medical Complications

  1. Perform passive range of motion (ROM) for the patient.
  2. Maintain skin integrity.
  3. Apply sequential compression boots.
  4. Apply anti-embolitic stockings (e.g., TED hose).
  5. Assist the patient with coughing and deep-breathing exercises.
  6. Assist the patient with incentive spirometry.
  7. Check dressings for increased saturation and changes.
  8. Assist with reapplication of oxygen therapy.
  9. Assist with wound/ostomy care per facility protocol.
  10. Report edema.

Understanding the role of the ECG

  1. Review the requisition for testing requirements and patient identity.
  2. Prepare the patient.
  3. Apply electrodes on patients.
  4. Respond to the signs and symptoms of cardiopulmonary compromise.
  5. Demonstrate Holter monitor procedures.

Understanding Phlebotomy and Related Procedures

  1. Describe basic human anatomy and physiology in relation to phlebotomy.
  2. Interpret common abbreviations used in phlebotomy and basic medical laboratory terminology related to phlebotomy.
  3. Demonstrate the safe positioning of patients during venipuncture.
  4. Demonstrate specimen collection procedures appropriate to the patient.
  5. Explain the order of the draw (for tubes).
  6. Demonstrate blood collection, handling, and processing for venipuncture procedures.

Describing the Opioid Crisis

  1. Describe the history and current state of the opioid crisis in the United States.
  2. Describe the history and current state of the opioid crisis in Virginia.
  3. Define the pharmacological components and common uses of opioids.

Examining the Key Factors of Drug Addiction

  1. Examine the science of addiction.
  2. Explain prevention and early intervention strategies.
  3. Identify addiction and its behavioral elements, as defined by the Diagnostic and Statistical Manual of Mental Disorders (DSM-5).
  4. Describe the treatment models of addiction therapy.
  5. Describe the medication management antidote used to prevent fatal opioid overdoses.

Understanding Pain Management Protocols

  1. Explain the science of physiological and mental pain.
  2. Describe the diagnostic tools used in developing pain management plans.
  3. Describe pain treatment options available to various populations of patients.
  4. Describe the effects of opioid dependency on the human body systems.
  5. Explain the mechanism and physical effects of opioids on the human body.
  6. Explain the use of opioids in practice settings, the role of opioids in pain management, and risk factors associated with the use of the medication.
  7. Describe the withdrawal and tapering side effects of opioid use.
  8. Describe storage and disposal options for opioids.
  9. Explain community resources for education about opioid use.

Working with Patients and Caregivers

  1. Describe key communication topics involving opioids for patients.
  2. Describe communication topics for caregivers and family members.