# CTE Resource Center - Verso - Culinary Arts Specialization Task 535820902

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Describe the functions of dining service.

Definition

Description should include
  • greeting guests
  • refilling drinks
  • communicating specials
  • pre-busing tables
  • accommodating customer requests
  • providing service etiquette.

Process/Skill Questions

Thinking
  • Why is it critical to match the restaurant service to the type of restaurant?
  • How does staff professionalism contribute to the customer’s dining experience?
Communication
  • Why is it important to provide a positive dining experience for customers?
  • Why is team communication necessary for the overall success of the restaurant?
  • How do tableside etiquette and a pleasant manner contribute to the diner’s experience?
Leadership
  • Why is self-initiative critical for restaurant staff?
  • How can front-of-the-house staff cooperate to provide excellent service?
Management
  • How can managers ensure a smooth dining experience?
  • How does cross-training of service staff play a vital role in dining service?
  • What is the role of pre-shift meetings for staff?

Related Standards of Learning

English

12.1

The student will make planned persuasive/argumentative, multimodal, interactive presentations collaboratively and individually.
  1. Select and effectively use multimodal tools to design and develop presentation content.
  2. Credit information sources.
  3. Demonstrate the ability to work collaboratively with diverse teams.
  4. Anticipate and address alternative or opposing perspectives and counterclaims.
  5. Evaluate the various techniques used to construct arguments in multimodal presentations.
  6. Use a variety of strategies to listen actively and speak using appropriate discussion rules with awareness of verbal and nonverbal cues.
  7. Critique effectiveness of multimodal presentations.

History and Social Science

GOVT.3

The student will apply social science skills to understand the concepts of democracy by

  1. recognizing the fundamental worth and dignity of the individual;
  2. recognizing the equality of all citizens under the law;
  3. recognizing what defines a citizen and how noncitizens can become citizens;
  4. recognizing majority rule and minority rights;
  5. recognizing the necessity of compromise; and
  6. recognizing the freedom of the individual.

Other Related Standards

FCCLA National Programs

Career Connection: My Career

 

Career Connection: My Life

 

Career Connection: My Path

 

Career Connection: My Skills

 

Power of One: A Better You

 

Power of One: Working on Working

 

FCCLA: STAR Events (2019)

Career Investigation

 

Check the national FCCLA portal.

 

Culinary Arts

 

Entrepreneurship

 

Hospitality, Tourism, and Recreation

 

Interpersonal Communications

 

National Programs in Action

 

Professional Presentation

 

National Standards for Family and Consumer Sciences Education

8.7

Demonstrate the concept of internal and external customer service.