Identify communication skills needed to interact effectively with individuals and families.
Identification should include
- verbal communication skills (e.g., listening, questioning, interviewing, explaining)
- written communication skills (e.g., note taking, transcribing, documenting, emailing)
- nonverbal skills (e.g., eye contact, facial expression, body language)
- skills used by people with special needs (e.g., sign language, braille, communication board, touch, signaling)
- teamwork skills
- conflict-resolution skills
- culturally sensitive communication practices.
- What contextual factors affect communication?
- How does culture affect communication?
- What ethical issues could be involved in expressing feelings, needs, and ideas with family, friends, colleagues, employers, and community members?
- What are some questions that can help clarify meaning?
- When might silence be the best response?
- How can communication affect conflict resolution?
- How might values and beliefs influence communication?
- What conflict-resolution strategies can leaders use when dealing with individuals? With families?
- How can leaders prevent the escalation of conflict?
- What resources can be effective in helping people develop communication skills?
- What strategies may be applied to prevent conflicts?
- Why might using various methods of conflict resolution be valuable?
Related Standards of Learning
The student will read, interpret, analyze, and evaluate a variety of nonfiction texts including employment documents and technical writing.
- Apply information from texts to clarify understanding of concepts.
- Read and correctly interpret an application for employment, workplace documents, or an application for college admission.
- Analyze technical writing for clarity.
- Paraphrase and synthesize ideas within and between texts.
- Draw conclusions and make inferences on explicit and implied information using textual support.
- Analyze multiple texts addressing the same topic to determine how authors reach similar or different conclusions.
- Analyze false premises, claims, counterclaims, and other evidence in persuasive writing.
- Recognize and analyze use of ambiguity, contradiction, paradox, irony, sarcasm, overstatement, and understatement in text.
- Generate and respond logically to literal, inferential, evaluative, synthesizing, and critical thinking questions about the text(s).
The student will write in a variety of forms, to include persuasive/argumentative, reflective, interpretive, and analytic with an emphasis on persuasion/argumentation.
- Apply components of a recursive writing process for multiple purposes to create a focused, organized, and coherent piece of writing to address a specific audience and purpose.
- Produce arguments in writing developing a thesis that demonstrates knowledgeable judgments, addresses counterclaims, and provides effective conclusions.
- Organize claims, counterclaims, and evidence in a sustained and logical sequence.
- Adapt evidence, vocabulary, voice, and tone to audience, purpose, and situation.
- Use words, phrases, clauses, and varied syntax to create a cohesive argument.
- Blend multiple forms of writing including embedding narratives to produce effective essays.
- Revise writing for clarity of content, accuracy and depth of information.
- Write and revise to a standard acceptable both in the workplace and in postsecondary education.
The student will self- and peer-edit writing for capitalization, punctuation, spelling, sentence structure, paragraphing, and Standard English.
- Use complex sentence structure to infuse sentence variety in writing.
- Use verbals and verbal phrases correctly to achieve sentence conciseness and variety.
- Distinguish between active and passive voice.
Other Related Standards
FCCLA National Programs
Families First: Families Today
Families First: Meet the Challenge
Families First: You-Me-Us
Power of One: A Better You
Power of One: Family Ties
Power of One: Working on Working
FCCLA: STAR Events (2019)
National Programs in Action
National Standards for Family and Consumer Sciences Education
Analyze effective self-advocacy strategies for human services professionals.
Demonstrate effective verbal and nonverbal communication skills that support individuals and families with a variety of conditions that could affect their well-being.