# CTE Resource Center - Verso - Introduction to Hospitality, Tourism, and Recreation Task/Competency List

CTE Resource Center - Verso

Virginia’s CTE Resource Center

2019/2020 Competency-Based Task/Competency List for Introduction to Hospitality, Tourism, and Recreation (8259/36 weeks)

Tasks/competencies bordered in blue are considered optional when marked as such; they and/or additional tasks/competencies may be taught at the discretion of the school division. All other tasks are considered essential statewide and are required of all students.

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Demonstrating Personal Qualities and Abilities

  1. Demonstrate creativity and innovation.
  2. Demonstrate critical thinking and problem solving.
  3. Demonstrate initiative and self-direction.
  4. Demonstrate integrity.
  5. Demonstrate work ethic.

Demonstrating Interpersonal Skills

  1. Demonstrate conflict-resolution skills.
  2. Demonstrate listening and speaking skills.
  3. Demonstrate respect for diversity.
  4. Demonstrate customer service skills.
  5. Collaborate with team members.

Demonstrating Professional Competencies

  1. Demonstrate big-picture thinking.
  2. Demonstrate career- and life-management skills.
  3. Demonstrate continuous learning and adaptability.
  4. Manage time and resources.
  5. Demonstrate information-literacy skills.
  6. Demonstrate an understanding of information security.
  7. Maintain working knowledge of current information-technology (IT) systems.
  8. Demonstrate proficiency with technologies, tools, and machines common to a specific occupation.
  9. Apply mathematical skills to job-specific tasks.
  10. Demonstrate professionalism.
  11. Demonstrate reading and writing skills.
  12. Demonstrate workplace safety.

Examining All Aspects of an Industry

  1. Examine aspects of planning within an industry/organization.
  2. Examine aspects of management within an industry/organization.
  3. Examine aspects of financial responsibility within an industry/organization.
  4. Examine technical and production skills required of workers within an industry/organization.
  5. Examine principles of technology that underlie an industry/organization.
  6. Examine labor issues related to an industry/organization.
  7. Examine community issues related to an industry/organization.
  8. Examine health, safety, and environmental issues related to an industry/organization.

Addressing Elements of Student Life

  1. Identify the purposes and goals of the student organization.
  2. Explain the benefits and responsibilities of membership in the student organization as a student and in professional/civic organizations as an adult.
  3. Demonstrate leadership skills through participation in student organization activities, such as meetings, programs, and projects.
  4. Identify Internet safety issues and procedures for complying with acceptable use standards.

Exploring Work-Based Learning

  1. Identify the types of work-based learning (WBL) opportunities.
  2. Reflect on lessons learned during the WBL experience.
  3. Explore career opportunities related to the WBL experience.
  4. Participate in a WBL experience, when appropriate.

Balancing Work and Family

  1. Analyze the meaning of work and the meaning of family.
  2. Compare how families affect work life and how work life affects families.
  3. Identify management strategies for balancing work and family roles.

Exploring the Past, Present, and Future of the Hospitality, Tourism, and Recreation Industries

  1. Cite historical events in the development of the hospitality, tourism, and recreation industries.
  2. Research the leaders and innovators who shaped the modern hospitality, tourism, and recreation industries.
  3. Analyze the definition and product of the hospitality, tourism, and recreation industries.
  4. Identify safety, security, and environmental awareness issues.
  5. Research energy efficiency, conservation, sustainability, and green technologies issues.
  6. Identify global and local economic issues and trends that affect the hospitality, tourism, and recreation industries.
  7. Analyze the influence of technological advancements.
  8. Predict future outcomes based on current trends in the hospitality, tourism, and recreation industries.

Exploring Recreation, Leisure, and Themed Services Industries

  1. Identify recreation, leisure, and themed services programs and events.
  2. Define the roles, responsibilities, benefits, and limitations of recreation, leisure, and themed services jobs.
  3. Identify education and training requirements for selected entry-level, technical, and professional jobs.
  4. Research recreation, leisure, and themed services opportunities.

Exploring the Travel and Tourism Industry

  1. Define the travel and tourism industry.
  2. Describe the relationship of hospitality to the travel and tourism industry.
  3. Define roles, responsibilities, benefits, and limitations of selected job and career opportunities.
  4. Research education and training requirements for entry-level, technical, and professional jobs in the travel industry.
  5. Plan a trip from the planner's side and from the provider's side.
  6. Compare modes of transportation.

Exploring the Lodging Industry

  1. Compare classifications of lodging operations.
  2. Define roles, responsibilities, benefits, and limitations of selected job and career opportunities.
  3. Identify education and training requirements for entry-level, technical, and professional jobs.
  4. Plan the consumer experience within the stages of a guest cycle of service at a lodging property.

Exploring the Food and Beverage Industry

  1. Describe the food service industry.
  2. Define the roles, responsibilities, benefits, and limitations of selected job and career opportunities.
  3. Research education and training requirements for entry-level, technical, and professional jobs.

Exploring Career Skills for the Hospitality, Tourism, and Recreation Industries

  1. Explain the importance of professional communication skills to the hospitality industry.
  2. Write a personal career plan.
  3. Prepare a résumé and a job application.
  4. Identify the importance of professionalism, professional appearance, and hygiene practices in the industry.
  5. Participate in a mock job interview.