# CTE Resource Center - Verso - Introduction to Hospitality, Tourism, and Recreation Task 1967221093

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Analyze the definition and product of the hospitality, tourism, and recreation industries.

Definition

Analysis should include determining the
  • service performed or the product purchased (service is both the mission and the product of the hospitality industry)
  • items and personnel that enable consumers to benefit from those goods and/or services
  • the hospitality industry's two-fold purpose: to satisfy the physical and psychological expectations of guests.

Process/Skill Questions

Thinking
  • How does one determine the type of hospitality a facility should offer?
  • What are the psychological needs common to all guests?
Communication
  • How can a facility communicate its desire to meet guests’ expectations?
  • How can guests be encouraged to express their opinions about a facility’s services?
Leadership
  • How can leaders create an environment in which all employees put the expectations of guests above everything?
  • Why are leaders ultimately responsible for guest satisfaction?
Management
  • Why is management the most important factor in good guest relations?
  • Why should management encourage all employees to participate in training for customer relations?

Related Standards of Learning

English

9.5

The student will read and analyze a variety of nonfiction texts.
  1. Apply knowledge of text features and organizational patterns to understand, analyze, and gain meaning from texts.
  2. Make inferences and draw conclusions based on explicit and implied information using evidence from text as support.
  3. Analyze the author’s qualifications, viewpoint, and impact.
  4. Recognize an author’s intended purpose for writing and identify the main idea.
  5. Summarize, paraphrase, and synthesize ideas, while maintaining meaning and a logical sequence of events, within and between texts.
  6. Identify characteristics of expository, technical, and persuasive texts.
  7. Identify a position/argument to be confirmed, disproved, or modified.
  8. Evaluate clarity and accuracy of information.
  9. Analyze, organize, and synthesize information in order to solve problems, answer questions, complete a task, or create a product.
  10. Differentiate between fact and opinion and evaluate their impact.
  11. Analyze ideas within and between selections providing textual evidence.
  12. Use the reading strategies to monitor comprehension throughout the reading process.

10.5

The student will read, interpret, analyze, and evaluate nonfiction texts.
  1. Analyze text features and organizational patterns to evaluate the meaning of texts.
  2. Recognize an author’s intended audience and purpose for writing.
  3. Skim materials to develop an overview and locate information.
  4. Compare and contrast informational texts for intent and content.
  5. Interpret and use data and information in maps, charts, graphs, timelines, tables, and diagrams.
  6. Draw conclusions and make inferences on explicit and implied information using textual support as evidence.
  7. Analyze and synthesize information in order to solve problems, answer questions, and generate new knowledge.
  8. Analyze ideas within and between selections providing textual evidence.
  9. Summarize, paraphrase, and synthesize ideas, while maintaining meaning and a logical sequence of events, within and between texts.
  10. Use reading strategies throughout the reading process to monitor comprehension.

11.5

The student will read, interpret, analyze, and evaluate a variety of nonfiction texts including employment documents and technical writing.
  1. Apply information from texts to clarify understanding of concepts.
  2. Read and correctly interpret an application for employment, workplace documents, or an application for college admission.
  3. Analyze technical writing for clarity.
  4. Paraphrase and synthesize ideas within and between texts.
  5. Draw conclusions and make inferences on explicit and implied information using textual support.
  6. Analyze multiple texts addressing the same topic to determine how authors reach similar or different conclusions.
  7. Analyze false premises, claims, counterclaims, and other evidence in persuasive writing.
  8. Recognize and analyze use of ambiguity, contradiction, paradox, irony, sarcasm, overstatement, and understatement in text.
  9. Generate and respond logically to literal, inferential, evaluative, synthesizing, and critical thinking questions about the text(s).

12.5

The student will read, interpret, analyze, and evaluate a variety of nonfiction texts.
  1. Use critical thinking to generate and respond logically to literal, inferential, and evaluative questions about the text(s).
  2. Identify and synthesize resources to make decisions, complete tasks, and solve specific problems.
  3. Analyze multiple texts addressing the same topic to determine how authors reach similar or different conclusions.
  4. Recognize and analyze use of ambiguity, contradiction, paradox, irony, overstatement, and understatement in text.
  5. Analyze false premises claims, counterclaims, and other evidence in persuasive writing.

Other Related Standards

FCCLA Competitive Events

Career Investigation

 

Check the national website for Skill Events

 

Check the national website for online events

 

Entrepreneurship

 

Hospitality, Tourism, and Recreation

 

Illustrated Talk

 

Interpersonal Communications

 

Job Interview

 

Life Event Planning

 

National Programs in Action

 

FCCLA National Programs

A Better You

 

My Career

 

My Life

 

My Path

 

My Skills

 

Working on Working

 

National Standards for Family and Consumer Sciences Education

10.1.2

Analyze opportunities for employment in hospitality, tourism, and recreation careers.