# CTE Resource Center - Verso - Hospitality, Tourism, and Recreation II National Standards for Family and Consumer Sciences Education Correlation by Task

CTE Resource Center - Verso

Virginia’s CTE Resource Center

National Standards for Family and Consumer Sciences Education Correlation by Task

In this course, the following tasks/competencies reinforce the standards listed beside them. Teachers may identify additional reinforcements in locally developed instructional materials.

Task/Competency Number Task/Competency Statement Standards
39 Analyze the meaning of work and the meaning of family. National Standards for Family and Consumer Sciences Education: 6.1.1
40 Compare how families affect work life and how work life affects families. National Standards for Family and Consumer Sciences Education: 1.1
41 Identify management strategies for balancing work and family roles. National Standards for Family and Consumer Sciences Education: 1.1
42 Demonstrate sanitation methods in all areas of the hospitality industry. National Standards for Family and Consumer Sciences Education: 10.2
43 Implement a plan of action to address health and emergency hazards. National Standards for Family and Consumer Sciences Education: 10.2.2 ♦ 10.2.3
44 Predict health, safety, and sanitation trends in government regulations in the hospitality industry. National Standards for Family and Consumer Sciences Education: 10.2
45 Demonstrate the responsibilities of personnel during an emergency situation. National Standards for Family and Consumer Sciences Education: 10.2.2 ♦ 10.2.3
46 Research hospitality industry conservation practices. National Standards for Family and Consumer Sciences Education: 10.2.4
47 Complete incident reports. National Standards for Family and Consumer Sciences Education: 10.2
48 Implement the organizational structure of a hotel and the roles of each division. National Standards for Family and Consumer Sciences Education: 10.4
49 Implement the duties of front-office personnel. National Standards for Family and Consumer Sciences Education: 10.4.1
50 Outline fees, policies, amenities, and rates. National Standards for Family and Consumer Sciences Education: 10.4
51 Accommodate guests with special needs. National Standards for Family and Consumer Sciences Education: 10.3.5
52 Detail the duties of uniformed services. National Standards for Family and Consumer Sciences Education: 10.1.1
53 Check in a guest, using front-office technology and communication systems. National Standards for Family and Consumer Sciences Education: 10.4.1
54 Demonstrate communication etiquette. National Standards for Family and Consumer Sciences Education: 10.3
55 Identify the duties of housekeeping personnel. National Standards for Family and Consumer Sciences Education: 10.4.6
56 Clean guest rooms, public areas, employee areas, and offices, according to SOPs. National Standards for Family and Consumer Sciences Education: 10.4 ♦ 10.4.6
57 Describe the procedures for laundering linens, according to SOP, if not outsourced. National Standards for Family and Consumer Sciences Education: 10.4.6
58 Inventory linens and supplies. National Standards for Family and Consumer Sciences Education: 10.4.6
59 Demonstrate a marketing promotion, using various media. National Standards for Family and Consumer Sciences Education: 10.6.5
60 Evaluate a variety of sales promotions or offers. National Standards for Family and Consumer Sciences Education: 10.6.2 ♦ 10.6.3
61 Perform a cost-benefit analysis of advertising through various channels of mass media. National Standards for Family and Consumer Sciences Education: 10.6.2
62 Analyze the value of potential market segments in a specific industry. National Standards for Family and Consumer Sciences Education: 10.4.8
63 Identify the duties of back-of-the-house personnel. National Standards for Family and Consumer Sciences Education: 10.1.1
64 Operate commercial kitchen equipment and hand tools. National Standards for Family and Consumer Sciences Education: 10.4.5
65 Demonstrate basic food preparation methods and techniques. National Standards for Family and Consumer Sciences Education: 10.4.4
66 Demonstrate food presentation techniques. National Standards for Family and Consumer Sciences Education: 10.4.4
67 Observe the receiving and storage process. National Standards for Family and Consumer Sciences Education: 10.4.5
69 Demonstrate foods and beverage service. National Standards for Family and Consumer Sciences Education: 10.4.3
70 Compare foods, beverages, and cultural etiquette of travel destinations. National Standards for Family and Consumer Sciences Education: 10.5.3
71 Prepare a travel packet for a specific destination. National Standards for Family and Consumer Sciences Education: 10.5.5
72 Compare modes of transportation available for a variety of destinations. National Standards for Family and Consumer Sciences Education: 10.5.5 ♦ 10.5.6
73 Describe the laws related to the hospitality industry. National Standards for Family and Consumer Sciences Education: 10.1.6 ♦ 10.2 ♦ 10.5.4
74 Explore the potential legal outcome for a case study. National Standards for Family and Consumer Sciences Education: 10.1.6
75 Describe methods for protecting guest information. National Standards for Family and Consumer Sciences Education: 10.4.1
76 Demonstrate customer relations by providing information and directions, handling inquiries, and solving problems or complaints. National Standards for Family and Consumer Sciences Education: 10.3
77 Describe how customer service affects customer choice. National Standards for Family and Consumer Sciences Education: 10.3
78 Evaluate customer service satisfaction. National Standards for Family and Consumer Sciences Education: 10.3.3
79 Strategize resolutions for customer-service complaints. National Standards for Family and Consumer Sciences Education: 10.3