# CTE Resource Center - Verso - Introduction to Marketing Task 300778142

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Explain the importance of etiquette when sending email and text messages or in any online environment.

Definition

Explanation should include the definition of netiquette and  commonly accepted rules of netiquette, such as
  • treating the receiver pleasantly and courteously, as if communicating face to face
  • respecting the recipient's time by being brief
  • using correct grammar, spelling, and punctuation
  • avoiding the use of all-capital letters to emphasize a word or phrase
  • avoiding infringement of copyright law
  • respecting the recipient's privacy rights.
Explanation should also include reasons that email etiquette is important in professional communications:
  • Email serves as a permanent, written record of what was communicated between the sender and receiver.
  • Email may document the dates and times requests, problems, or actions occurred.
  • Email on any company network may be viewed by authorized personnel within the company, at any given time with, or without notice, before, during, or after employment.
Explanation should also include the importance of
  • knowing when to email, when to text, when to phone, and when to address in person
  • realizing that the message and tone can be misinterpreted in an email or text message
  • proper postings on any business web space (social media or webpage).

Process/Skill Questions

  • What is netiquette? Why is it important?
  • Why have the rules of netiquette evolved? How might netiquette rules vary depending on whether electronic communication is for professional or personal purposes?
  • What are potential consequences of breaking the commonly accepted rules of workplace netiquette?
  • How might netiquette apply to electronic communication other than email?
  • What potential legal issues might result from inappropriate use of company email?
  • How may e-mail serve as documentation of a workplace problem or request?
  • Why are e-mails considered the property of a business?
  • How does one determine the recipients of an email reply?

Related Standards of Learning

English

9.5

The student will read and analyze a variety of nonfiction texts.
  1. Apply knowledge of text features and organizational patterns to understand, analyze, and gain meaning from texts.
  2. Make inferences and draw conclusions based on explicit and implied information using evidence from text as support.
  3. Analyze the author’s qualifications, viewpoint, and impact.
  4. Recognize an author’s intended purpose for writing and identify the main idea.
  5. Summarize, paraphrase, and synthesize ideas, while maintaining meaning and a logical sequence of events, within and between texts.
  6. Identify characteristics of expository, technical, and persuasive texts.
  7. Identify a position/argument to be confirmed, disproved, or modified.
  8. Evaluate clarity and accuracy of information.
  9. Analyze, organize, and synthesize information in order to solve problems, answer questions, complete a task, or create a product.
  10. Differentiate between fact and opinion and evaluate their impact.
  11. Analyze ideas within and between selections providing textual evidence.
  12. Use the reading strategies to monitor comprehension throughout the reading process.

10.5

The student will read, interpret, analyze, and evaluate nonfiction texts.
  1. Analyze text features and organizational patterns to evaluate the meaning of texts.
  2. Recognize an author’s intended audience and purpose for writing.
  3. Skim materials to develop an overview and locate information.
  4. Compare and contrast informational texts for intent and content.
  5. Interpret and use data and information in maps, charts, graphs, timelines, tables, and diagrams.
  6. Draw conclusions and make inferences on explicit and implied information using textual support as evidence.
  7. Analyze and synthesize information in order to solve problems, answer questions, and generate new knowledge.
  8. Analyze ideas within and between selections providing textual evidence.
  9. Summarize, paraphrase, and synthesize ideas, while maintaining meaning and a logical sequence of events, within and between texts.
  10. Use reading strategies throughout the reading process to monitor comprehension.

11.5

The student will read, interpret, analyze, and evaluate a variety of nonfiction texts including employment documents and technical writing.
  1. Apply information from texts to clarify understanding of concepts.
  2. Read and correctly interpret an application for employment, workplace documents, or an application for college admission.
  3. Analyze technical writing for clarity.
  4. Paraphrase and synthesize ideas within and between texts.
  5. Draw conclusions and make inferences on explicit and implied information using textual support.
  6. Analyze multiple texts addressing the same topic to determine how authors reach similar or different conclusions.
  7. Analyze false premises, claims, counterclaims, and other evidence in persuasive writing.
  8. Recognize and analyze use of ambiguity, contradiction, paradox, irony, sarcasm, overstatement, and understatement in text.
  9. Generate and respond logically to literal, inferential, evaluative, synthesizing, and critical thinking questions about the text(s).

History and Social Science

GOVT.16

The student will apply social science skills to understand that in a democratic republic, thoughtful and effective participation in civic life is characterized by

  1. exercising personal character traits such as trustworthiness, responsibility, and honesty;
  2. obeying the law and paying taxes;
  3. serving as a juror;
  4. participating in the political process and voting in local, state, and national elections;
  5. performing public service;
  6. keeping informed about current issues;
  7. respecting differing opinions and the rights of others;
  8. practicing personal and fiscal responsibility;
  9. demonstrating the knowledge, skills, and attitudes that foster the responsible and respectful use of digital media; and
  10. practicing patriotism.

Other Related Standards

National MBAResearch Standards-Business Administration

Write internal and external business correspondence to convey and obtain information effectively.