# CTE Resource Center - Verso - Office Specialist II--Preparation Related NBEA Achievement Standards for Career Development

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Related NBEA Achievement Standards for Career Development

NBEA Achievement Standards for Career Development

NBEA (National Business Education Association) standards have been correlated to ensure that students and adults are afforded equal access to fundamental business knowledge and skills and, therefore, an equal opportunity for success in life" (National Standards for Business Education, NBEA, 2007).

Demonstrate appropriate interviewing techniques through participation in mock or actual interviews.

  

Demonstrate personal qualities related to employability (e.g., promptness, ability to get along with others, dependability, willingness to ask questions, respect for diversity, and communication skills).

   
 

Demonstrate responsible behavior related to employability (e.g., respect for personal property, completion of homework assignments, and communication skills).

   
 

Demonstrate techniques for developing and maintaining positive and flexible behaviors and attitudes.

    
 

Demonstrate techniques for responding to and working with individuals under stress.

   
 

Demonstrate the ability to complete an online job application accurately.

  

Demonstrate the ability to function as a proactive, productive team member in the workplace.

   
 

Demonstrate the ability to use assertive behavior in work relationships.

   
 

Demonstrate the importance of cooperation among people to accomplish a task.

   
 

Demonstrate the steps involved in resolving a conflict or stressful situation.

   
 

Describe appropriate time management techniques and their application in the workplace.

   
 

Describe how the workplace environment influences behavior.

   
 

Develop a career portfolio of items including resumes, sample cover letters, letters of recommendation, examples of work and technical skills, awards, and documentation of extracurricular activities and community service activities.

  

Develop effective oral communication skills that include listening, active listening, and nonverbal skills.

   
 

Discuss and illustrate the positive and negative effects of a well-developed work ethic on worker and workplace productivity.

    
 

Discuss the personal satisfaction derived from doing a good job.

   
 

Explain the importance of appropriate interview follow-up techniques.

  

Explain the importance of dress code, attendance, and other workplace expectations.

   
 

Identify steps to prepare for an interview.

  

List tasks to be completed following the interview.

  

Model behavior that contributes to a successful interview.

  

Prepare paper and electronic resumes and cover letters.

  

Present the career portfolio.

  

Use evolving technologies to enhance the career portfolio.