# CTE Resource Center - Verso - Computer Network Software Operations Task 1235584621

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Troubleshoot user access problems.

Definition

Troubleshooting should include following established procedures for addressing common problems, such as
  • an expired password
  • an expired account
  • network connectivity issues
  • an exceeded disk quota
  • an offline printer
  • a printer unable to connect.

Related Standards of Learning

Mathematics

COM.18

The student will debug a program using appropriate techniques (e.g., appropriately placed controlled breaks, the printing of intermediate results, other debugging tools available in the programming environment), and identify the difference among syntax errors, runtime errors, and logic errors.

Other Related Standards

FBLA Competitive Events and Activities Areas

Computer Applications

 

Desktop Publishing

 

Network Design

 

Networking Concepts

 

Word Processing

 

Microsoft Imagine Academy Resources

[3.051] Optimizing and Maintaining Windows 7 Client Computers—E-Learning Module 1

[5.194] Windows 7 Higher Education: Lesson 11—Exercise 1

NBEA Achievement Standards for Information Technology

Use appropriate tools to monitor network performance.