# CTE Resource Center - Verso - Computer Network Software Operations Task/Competency List

CTE Resource Center - Verso

Virginia’s CTE Resource Center

2019/2020 Competency-Based Task/Competency List for Computer Network Software Operations (6650/36 weeks)

Tasks/competencies bordered in blue are considered optional when marked as such; they and/or additional tasks/competencies may be taught at the discretion of the school division. All other tasks are considered essential statewide and are required of all students.

Expand all

Ajax loader

Demonstrating Personal Qualities and Abilities

  1. Demonstrate creativity and innovation.
  2. Demonstrate critical thinking and problem solving.
  3. Demonstrate initiative and self-direction.
  4. Demonstrate integrity.
  5. Demonstrate work ethic.

Demonstrating Interpersonal Skills

  1. Demonstrate conflict-resolution skills.
  2. Demonstrate listening and speaking skills.
  3. Demonstrate respect for diversity.
  4. Demonstrate customer service skills.
  5. Collaborate with team members.

Demonstrating Professional Competencies

  1. Demonstrate big-picture thinking.
  2. Demonstrate career- and life-management skills.
  3. Demonstrate continuous learning and adaptability.
  4. Manage time and resources.
  5. Demonstrate information-literacy skills.
  6. Demonstrate an understanding of information security.
  7. Maintain working knowledge of current information-technology (IT) systems.
  8. Demonstrate proficiency with technologies, tools, and machines common to a specific occupation.
  9. Apply mathematical skills to job-specific tasks.
  10. Demonstrate professionalism.
  11. Demonstrate reading and writing skills.
  12. Demonstrate workplace safety.

Examining All Aspects of an Industry

  1. Examine aspects of planning within an industry/organization.
  2. Examine aspects of management within an industry/organization.
  3. Examine aspects of financial responsibility within an industry/organization.
  4. Examine technical and production skills required of workers within an industry/organization.
  5. Examine principles of technology that underlie an industry/organization.
  6. Examine labor issues related to an industry/organization.
  7. Examine community issues related to an industry/organization.
  8. Examine health, safety, and environmental issues related to an industry/organization.

Addressing Elements of Student Life

  1. Identify the purposes and goals of the student organization.
  2. Explain the benefits and responsibilities of membership in the student organization as a student and in professional/civic organizations as an adult.
  3. Demonstrate leadership skills through participation in student organization activities, such as meetings, programs, and projects.
  4. Identify Internet safety issues and procedures for complying with acceptable use standards.

Exploring Work-Based Learning

  1. Identify the types of work-based learning (WBL) opportunities.
  2. Reflect on lessons learned during the WBL experience.
  3. Explore career opportunities related to the WBL experience.
  4. Participate in a WBL experience, when appropriate.

Introducing Basic Desktop Systems Concepts

  1. Explain current desktop operating systems.
  2. Explain the hardware found in a computer.
  3. Navigate a desktop operating system environment.
  4. Navigate system administration tools.
  5. Demonstrate the procedures for installing, replacing, or repairing a desktop operating system.
  6. Demonstrate the procedures for installing and removing software in a desktop environment.
  7. Manage a file system structure.
  8. Explain different file system formats.

Introducing Basic Server Systems Concepts

  1. Explain current server operating systems.
  2. Explain the uses of current and emerging server and storage hardware.
  3. Describe client-server architecture, including virtual server architecture.
  4. Identify the services commonly found on a network server.
  5. Explain the authentication of users in a network environment.

Introducing Network Design Essentials

  1. Define types of networks.
  2. Define types of network architecture.
  3. Differentiate between distributed and centralized computing (e.g., desktop, network server, virtual server, cloud networking).
  4. Identify services delivered by a server.
  5. Describe standard network LAN topologies.
  6. Describe variations of standard topologies (e.g., extended star, mesh, star bus, star ring).
  7. Describe the role of the Network Interface Card (NIC) network adapter.
  8. Describe various types of network adapters.
  9. Describe the functions of networking hardware (e.g., adapter, hub, router, switch, bridge, access point).
  10. Describe the primary features of each major access method.

Exploring Networking Media

  1. Define terms related to wired and wireless network media.
  2. Identify the types and uses of wired network media.
  3. Identify the types and uses of wireless network media.
  4. Describe the concept of broadband and its various incarnations (e.g., digital subscriber line [DSL], cable, fiber optics, high-speed wireless).
  5. Describe the types of modems.

Understanding Networking Standards and Models

  1. Describe each layer of the Open System Interconnection (OSI) model.
  2. Describe devices in a network environment and their place in the OSI model.
  3. Define the basic components of a network packet.
  4. Describe networking protocols.
  5. Map network processes that use protocols to the appropriate OSI layers.
  6. Identify components and features of the Institute of Electrical and Electronics Engineers (IEEE) 802 networking specifications.

Installing Network Operating System and Services

  1. Compare essential network operating system components.
  2. Determine whether to use peer-to-peer or directory services.
  3. Identify major decisions associated with the installation of a network operating system.
  4. Select server services.
  5. Install a server operating system.

Performing Network Administration Functions

  1. Define different types of accounts.
  2. Administer user and group accounts.
  3. Create user profiles.
  4. Implement global, domain, and local account policies.
  5. Describe considerations and procedures for sharing applications on the network.
  6. Manage disk resources.
  7. Identify the procedures for installing and managing a shared printer.
  8. Identify the functions, features, and guidelines of e-mail and calendaring.

Performing Network Management and Security Functions

  1. Document a network security plan.
  2. Implement a network security plan.
  3. Explain the characteristics, functions, and benefits of software and hardware firewalls.
  4. Develop a plan to avoid data loss.
  5. Back up files and directories.
  6. Restore files and directories.
  7. Develop a network performance monitoring plan.
  8. Monitor server resources to track usage and disk space.
  9. Troubleshoot user access problems.
  10. Develop a preventive maintenance plan.
  11. Develop an audit policy.
  12. Set up file, directory, and printer auditing.
  13. Describe the various forms of malware protection for servers.

Providing Basic User Training and Support

  1. Identify training needs.
  2. Provide an orientation to a network system.
  3. Develop a training plan.
  4. Provide training to users.
  5. Create a user manual.
  6. Provide ongoing basic user support.

Performing Legal and Ethical Functions

  1. Identify copyright and licensing laws that apply to computer use and network administration.
  2. Describe procedures to ensure the proper licensing of a client-server operating system and applications.
  3. Identify ethical behavior that is expected of users and administrators.

Preparing for Industry Certification

  1. Describe the process and requirements for obtaining industry certifications related to the Computer Network Software Operations course.
  2. Identify testing skills/strategies for a certification examination.
  3. Demonstrate ability to successfully complete selected practice examinations (e.g., practice questions similar to those on certification exams).
  4. Successfully complete an industry certification examination representative of skills learned in this course (e.g., MCP, IC3, NOCTI).

Developing Employability Skills

  1. Research careers in networking.
  2. Compose a résumé for electronic processing.
  3. Assemble a professional portfolio that contains representative samples of student work.
  4. Create a cover letter to accompany a résumé.
  5. Complete manual and electronic application forms.
  6. Participate in an internship program.
  7. Use electronic sources to research a company in preparation for a job interview.
  8. Participate in a mock interview.
  9. Compose an interview follow-up letter.
  10. Identify the steps to follow when resigning from a position.
  11. Identify potential employment barriers for nontraditional groups and ways to overcome these barriers.