# CTE Resource Center - Verso - Office Administration Related NBEA Achievement Standards for Career Development

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Related NBEA Achievement Standards for Career Development

NBEA Achievement Standards for Career Development

NBEA (National Business Education Association) standards have been correlated to ensure that students and adults are afforded equal access to fundamental business knowledge and skills and, therefore, an equal opportunity for success in life" (National Standards for Business Education, NBEA, 2007).

Assemble a career management file for use in lifelong career activities that includes transcripts, diplomas, certificates, licenses, forms of identification, and educational and employment history information.

  
 

Demonstrate appropriate employee and customer interactions in workplace situations.

 

Demonstrate appropriate employer and employee interactions in workplace situations.

   
 

Demonstrate appropriate interpersonal skills for working with and for others.

   
 

Demonstrate appropriate interviewing techniques through participation in mock or actual interviews.

  

Demonstrate appropriate techniques for resigning from a position.

  

Demonstrate project planning and management skills.

   
 

Demonstrate the ability to complete an online job application accurately.

  

Describe appropriate time management techniques and their application in the workplace.

   
 

Describe electronic and telecommunication job search tools (e.g., Internet job banks; electronic resumes; and electronic, telephone, and videoconferencing interviews).

  

Describe techniques for demonstrating personal accountability and work productivity.

   
 

Determine the appropriate mode of communication (e.g., print, electronic, face-to-face) for various workplace communications.

   
 

Develop a career portfolio of items including resumes, sample cover letters, letters of recommendation, examples of work and technical skills, awards, and documentation of extracurricular activities and community service activities.

  

Develop a list of career network contacts.

  

Develop effective oral communication skills that include listening, active listening, and nonverbal skills.

   
 

Discuss techniques for analyzing ways to improve performance.

   
 

Enhance identified strengths related to selected career options.

   
 

Evaluate and reconcile peer feedback.

   
 

Explain how feedback can be incorporated to make changes and improve performance.

   
 

Explain the importance of appropriate interview follow-up techniques.

  

Formulate and implement a plan to address identified weaknesses.

   
 

Identify steps to prepare for an interview.

  

Identify stereotypes, biases, and discriminatory behaviors that may impact opportunities for women and men in certain occupations.

   
 

Identify techniques for encouraging others to enhance their performance.

   
 

Identify the changing roles of men and women in the workplace and the family.

   
 

Identify trends in the changing workplace.

  

Identify ways to use feedback to improve skills.

   
 

List tasks to be completed following the interview.

  

Model behavior that contributes to a successful interview.

  

Reassess personal strengths and weaknesses in relationship to career development.

   
 

Research career clusters through a variety of resources (e.g., field trips, speakers, online searches, case studies, job shadowing, and community service.