# CTE Resource Center - Verso - Office Administration FBLA Competitive Events and Activities Areas Correlation by Task

CTE Resource Center - Verso

Virginia’s CTE Resource Center

FBLA Competitive Events and Activities Areas Correlation by Task

In this course, the following tasks/competencies reinforce the standards listed beside them. Teachers may identify additional reinforcements in locally developed instructional materials.

Task/Competency Number Task/Competency Statement Standards
39 Demonstrate professionalism in communication skills while providing support and service to customer/clients. FBLA Competitive Events and Activities Areas: Business Communication ♦ Client Service ♦ Help Desk ♦ Impromptu Speaking ♦ Introduction to Business ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Marketing ♦ Public Speaking I ♦ Public Speaking II
40 Place/receive telephone calls (including conference calls and virtual meetings). FBLA Competitive Events and Activities Areas: Client Service ♦ Help Desk ♦ Impromptu Speaking ♦ Introduction to Business ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Public Speaking I
41 Demonstrate etiquette skills while transmitting and receiving electronic communications. FBLA Competitive Events and Activities Areas: Client Service ♦ Help Desk ♦ Impromptu Speaking ♦ Introduction to Business Communication ♦ Introduction to Parliamentary Procedure ♦ Public Speaking I ♦ Public Speaking II
42 Prepare business correspondence, including electronic formats. FBLA Competitive Events and Activities Areas: Business Communication ♦ Client Service ♦ Computer Applications ♦ Help Desk ♦ Impromptu Speaking ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Public Speaking I ♦ Public Speaking II ♦ Word Processing
43 Prepare documents using scanning and production software for presentation. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
44 Reproduce documents and information for distribution. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
45 Organize digital documents. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
46 Prepare a disaster data protection and recovery plan. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
47 Create effective work relationships. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Job Interview ♦ Spreadsheet Applications ♦ Word Processing
48 Demonstrate professional work standards. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
49 Identify emerging technology related to telecommunications. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Help Desk ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Introduction to Information Technology ♦ Spreadsheet Applications ♦ Word Processing
50 Coordinate a web conference. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
51 Maintain inventory records. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
52 Prepare a cost analysis of hardware, furniture, equipment, and supplies. FBLA Competitive Events and Activities Areas: Accounting I ♦ Accounting II ♦ Banking and Financial Systems ♦ Business Communication ♦ Business Financial Plan ♦ Business Plan ♦ Entrepreneurship ♦ Introduction to Business Procedures
53 Maintain workstation, equipment, materials, and supplies. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
54 Maintain printer. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
55 Maintain copier. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
56 Maintain fax machine. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
57 Receive deliveries of office equipment, supplies, and other orders. FBLA Competitive Events and Activities Areas: Introduction to Business Procedures
58 Troubleshoot computer hardware and software problems. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Computer Problem Solving ♦ Database Design & Applications ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
59 Manage cash fund accounts. FBLA Competitive Events and Activities Areas: Accounting I ♦ Accounting II ♦ Banking and Financial Systems ♦ Business Communication ♦ Business Financial Plan ♦ Business Plan ♦ Entrepreneurship ♦ Introduction to Business Procedures
60 Prepare payroll records. FBLA Competitive Events and Activities Areas: Accounting I ♦ Accounting II ♦ Banking and Financial Systems ♦ Business Communication ♦ Business Financial Plan ♦ Business Plan ♦ Introduction to Business Procedures
61 Maintain check records. FBLA Competitive Events and Activities Areas: Accounting I ♦ Accounting II ♦ Banking and Financial Systems ♦ Business Communication ♦ Business Financial Plan ♦ Business Plan ♦ Introduction to Business Procedures
62 Determine budgetary requirements for the office. FBLA Competitive Events and Activities Areas: Accounting I ♦ Accounting II ♦ Banking and Financial Systems ♦ Business Communication ♦ Business Financial Plan ♦ Business Plan ♦ Introduction to Business Procedures
63 Complete purchase requisitions or purchase order. FBLA Competitive Events and Activities Areas: Accounting I ♦ Accounting II ♦ Banking and Financial Systems ♦ Business Communication ♦ Business Financial Plan ♦ Business Plan ♦ Introduction to Business Procedures
64 Prepare vouchers for payment. FBLA Competitive Events and Activities Areas: Accounting I ♦ Accounting II ♦ Banking and Financial Systems ♦ Business Communication ♦ Business Financial Plan ♦ Business Plan ♦ Introduction to Business Procedures
65 Identify various collection procedures. FBLA Competitive Events and Activities Areas: Accounting I ♦ Accounting II ♦ Banking and Financial Systems ♦ Business Communication ♦ Business Financial Plan ♦ Business Plan ♦ Introduction to Business Procedures
66 Prepare financial statements. FBLA Competitive Events and Activities Areas: Accounting I ♦ Accounting II ♦ Banking and Financial Systems ♦ Business Communication ♦ Business Plan ♦ Introduction to Business Procedures
67 Maintain records for billing. FBLA Competitive Events and Activities Areas: Accounting I ♦ Accounting II ♦ Banking and Financial Systems ♦ Business Communication ♦ Business Financial Plan ♦ Business Plan ♦ Introduction to Business Procedures
68 Maintain a professional library. FBLA Competitive Events and Activities Areas: Business Communication ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Journalism
69 Maintain an alphabetical filing system. FBLA Competitive Events and Activities Areas: Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Journalism
70 Maintain subject filing system. FBLA Competitive Events and Activities Areas: Business Communication ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Journalism
71 Maintain numerical filing system. FBLA Competitive Events and Activities Areas: Business Communication ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Journalism
72 Maintain a manual or electronic chronological file system. FBLA Competitive Events and Activities Areas: Journalism
73 Maintain manual and electronic tickler files. FBLA Competitive Events and Activities Areas: Business Communication ♦ Introduction to Business Communication ♦ Introduction to Business Procedures
74 Retrieve information from manual and electronic files. FBLA Competitive Events and Activities Areas: Business Communication ♦ Introduction to Business Communication ♦ Introduction to Business Procedures
75 Maintain contact information. FBLA Competitive Events and Activities Areas: Business Communication ♦ Introduction to Business Communication ♦ Introduction to Business Procedures
76 Establish document and information storage and retrieval system to include file sharing. FBLA Competitive Events and Activities Areas: Business Communication ♦ Introduction to Business Communication ♦ Introduction to Business Procedures
77 Access electronic resources (e.g., Internet, Intranet). FBLA Competitive Events and Activities Areas: Business Communication ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Management Information Systems
78 Produce complex business documents. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
79 Transcribe information from recorded media. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
80 Dictate notes and correspondence. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
81 Prepare documents for electronic distribution. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
82 Enhance documents using formatting features. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Graphic Design ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Publication Design ♦ Spreadsheet Applications ♦ Word Processing
83 Create tables. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
84 Scan documents and images. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
85 Create macros. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
86 Find/replace text and data. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
87 Merge text and data. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Word Processing
88 Convert document from one software program to another. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
89 Develop a spreadsheet. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
90 Edit a spreadsheet. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
91 Enhance a spreadsheet by using formatting features. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
92 Create a database. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
93 Exhibit use of data functions. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
94 Create queries. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
95 Manipulate data. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
96 Generate a database report. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
97 Format a datasheet. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
98 Integrate database, spreadsheet, and word processing activities. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
99 Prepare presentation visuals and handouts. FBLA Competitive Events and Activities Areas: American Enterprise Project ♦ Business Communication ♦ Business Financial Plan ♦ Business Plan ♦ Community Service Project ♦ Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Partnership with Business Project ♦ Sales Presentation ♦ Spreadsheet Applications ♦ Word Processing
100 Plan and build a multimedia presentation. FBLA Competitive Events and Activities Areas: 3D Animation ♦ American Enterprise Project ♦ Business Communication ♦ Business Financial Plan ♦ Business Plan ♦ Coding and Programming ♦ Community Service Project ♦ Computer Game & Simulation Programming ♦ Digital Video Production ♦ E-Business ♦ Electronic Career Portfolio ♦ Graphic Design ♦ Introduction to Business Communication ♦ Introduction to Business Presentation ♦ Mobile Application Development ♦ Partnership with Business Project ♦ Public Service Announcement ♦ Publication Design ♦ Sales Presentation ♦ Website Design
101 Demonstrate time management by monitoring workloads. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
102 Determine most cost-effective process for reproduction of printed material. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
103 Maintain appointment calendar, work schedules, and leave/vacation balances for employees. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Procedures ♦ Spreadsheet Applications ♦ Word Processing
104 Coordinate travel arrangements for employees. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Introduction to Business Procedures ♦ Word Processing
105 Coordinate meetings, events, training, and activities for employees. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Introduction to Business Procedures ♦ Word Processing
106 Design a physical layout of the office. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Introduction to Business Procedures ♦ Word Processing
107 Give written/oral directions. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Impromptu Speaking ♦ Introduction to Business Procedures ♦ Public Speaking I ♦ Public Speaking II ♦ Word Processing
108 Follow written/oral directions. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Impromptu Speaking ♦ Introduction to Business Procedures ♦ Public Speaking I ♦ Public Speaking II ♦ Word Processing
109 Develop an office manual of policies and procedures. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Entrepreneurship ♦ Introduction to Business Procedures ♦ Word Processing
110 Explore strategies for improving the workplace. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Entrepreneurship ♦ Impromptu Speaking ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Public Speaking I ♦ Public Speaking II ♦ Word Processing
111 Coordinate administrative support staff work schedule and workload distribution. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Word Processing
112 Formulate ongoing coaching and feedback for employee performance evaluation. FBLA Competitive Events and Activities Areas: Business Communication ♦ Computer Applications ♦ Impromptu Speaking ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Public Speaking I ♦ Public Speaking II ♦ Word Processing
113 Maintain employee records. FBLA Competitive Events and Activities Areas: Accounting I ♦ Accounting II ♦ Computer Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Word Processing
114 Explain the importance of confidentiality in the workplace. FBLA Competitive Events and Activities Areas: Accounting I ♦ Accounting II ♦ Business Law ♦ Introduction to Business Procedures ♦ Word Processing
115 Coordinate mailing systems. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Word Processing
116 Contribute to development of job descriptions for administrative support staff. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Job Interview ♦ Word Processing
117 Serve on interview panel for administrative support staff applications as prescribed by company policy. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Future Business Leader ♦ Introduction to Business Communication ♦ Introduction to Business Procedures ♦ Word Processing
118 Provide training orientation for new administrative support staff. FBLA Competitive Events and Activities Areas: Future Business Leader ♦ Introduction to Business Procedures ♦ Job Interview
119 Research professional and personal development opportunities. FBLA Competitive Events and Activities Areas: Future Business Leader ♦ Introduction to Business Procedures ♦ Job Interview
120 Analyze ethical issues related to office administration. FBLA Competitive Events and Activities Areas: Business Ethics ♦ Future Business Leader ♦ Introduction to Business Procedures ♦ Job Interview
121 Participate in the development of a code of ethics for job-specific information systems. FBLA Competitive Events and Activities Areas: Business Ethics ♦ Computer Applications ♦ Future Business Leader ♦ Introduction to Business Procedures ♦ Job Interview
122 Describe the process and requirements for obtaining industry certifications related to the Office Administration course. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Procedures ♦ Job Interview ♦ Spreadsheet Applications ♦ Word Processing
123 Identify testing skills/strategies for a certification examination. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Introduction to Business Procedures ♦ Job Interview
124 Complete selected practice examinations. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Electronic Career Portfolio ♦ Introduction to Business Procedures ♦ Job Interview ♦ Spreadsheet Applications ♦ Word Processing
125 Complete an industry certification examination. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Electronic Career Portfolio ♦ Introduction to Business Procedures ♦ Job Interview ♦ Spreadsheet Applications ♦ Word Processing
126 Develop a career plan. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Electronic Career Portfolio ♦ Introduction to Business Procedures ♦ Job Interview ♦ Spreadsheet Applications ♦ Word Processing
127 Research career opportunities in Office Administration. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Electronic Career Portfolio ♦ Introduction to Business Procedures ♦ Job Interview ♦ Spreadsheet Applications ♦ Word Processing
128 Complete a paper and electronic employment application. FBLA Competitive Events and Activities Areas: Computer Applications ♦ Database Design & Applications ♦ Electronic Career Portfolio ♦ Introduction to Business Procedures ♦ Job Interview ♦ L. Marguerite Crumley, Frank Manning Peele, Foundation's Sarah Lowe Thompson Scholarships ♦ Spreadsheet Applications ♦ Word Processing
129 Demonstrate successful interviewing techniques. FBLA Competitive Events and Activities Areas: Electronic Career Portfolio ♦ Future Business Leader ♦ Introduction to Business Procedures ♦ Job Interview ♦ L. Marguerite Crumley, Frank Manning Peele, Foundation's Sarah Lowe Thompson Scholarships
130 Compose an interview follow-up letter. FBLA Competitive Events and Activities Areas: Electronic Career Portfolio ♦ Future Business Leader ♦ Introduction to Business Procedures ♦ Job Interview ♦ Word Processing
131 Update portfolio, including a résumé in a format suitable for print and online posting. FBLA Competitive Events and Activities Areas: Electronic Career Portfolio ♦ Future Business Leader ♦ Introduction to Business Procedures ♦ Job Interview ♦ Word Processing
132 Identify the steps to follow in resigning from a position. FBLA Competitive Events and Activities Areas: Electronic Career Portfolio ♦ Future Business Leader ♦ Introduction to Business Procedures ♦ Job Interview ♦ Word Processing
133 Identify potential employment barriers for nontraditional groups and ways to overcome the barriers. FBLA Competitive Events and Activities Areas: Electronic Career Portfolio ♦ Future Business Leader ♦ Introduction to Business Procedures ♦ Job Interview