# CTE Resource Center - Verso - Computer Information Systems Task 1706535561

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Troubleshoot hardware problems (e.g., power supply, network and peripheral connections, printer malfunctions).

Definition

Troubleshooting involves the use of established, documented procedures to resolve hardware problems, including

  • power supply
  • proper connections
  • paper jams
  • network connections
  • hardware connections
  • CD/DVD and flash drive usage
  • mouse dust accumulation.

Other Related Standards

Common Career Technical Core

IT-SUP3

Apply appropriate troubleshooting techniques in resolving computer hardware, software and configuration problems.

IT11

Demonstrate knowledge of the hardware components associated with information systems.

FBLA Competitive Events and Activities Areas

Business Procedures

 

Computer Applications

 

Computer Problem Solving

 

Desktop Publishing

 

Help Desk

 

Introduction to Information Technology

 

Network Design

 

Networking Concepts