Following instructions includes ensuring accuracy and quality of lab and other workplace performance by
- listening to oral instructions
- reading instructions
- asking questions for clarification and understanding
- adhering to written and oral instructions
- verifying accuracy and completeness of adherence to instructions
- documenting any deviation of procedures (i.e., what needs to be documented when it is necessary to go outside of the standard operating procedures).
Process/Skill Questions:
- Why must instructions be followed in the order given?
- What are the consequences of not following instructions in the medical field?