Demonstration should include following the emergency plans and procedures set in place for various situations.
Process/Skill Questions:
Thinking
- What responsibilities do employees have during a fire, weather, or medical emergency?
- How should these responsibilities be determined?
Communication
- What communications can ensure the safety of employees and guests during emergencies?
- What is the chain of command inside a property for communicating an emergency?
Leadership
- How can leaders prevent panic during emergencies?
- How can employees demonstrate leadership qualities during an emergency?
Management
- How can management ensure compliance with safety procedures during emergencies?
- What kinds of drills should be used to train employees for emergency situations?