Development should include techniques, skills, and strategies needed for verbal and nonverbal communication, effective listening and feedback, and overcoming barriers with people of different ages, abilities, gender, and cultures.
Process/Skill Questions
Thinking
- How might personal characteristics and needs affect relationships with people of different ages, abilities, gender, and cultures?
- What factors may enhance or limit a person's ability to relate to other people with different characteristics?
- What are the benefits of interacting with different types of people?
Communication
- How can communication contribute to an understanding of the perspectives, characteristics, and needs of people of different ages, abilities, genders, and cultures?
- What are some of the consequences when assumptions are made about people based on their age, appearance, gender, or ethnic/cultural background?
- What types of information should be considered before forming opinions about a person based on age, ability, gender, and culture?
Leadership
- What personal skills are needed to develop positive relationships with people of different ages, abilities, genders, and cultures?
- How might cultural traditions influence relationships?
- Why is it crucial to consider others' perspectives when exercising leadership?
Management
- What steps can be taken to create caring, respectful, and healthy relationships with people of different ages, abilities, genders, and cultures?
- What ethical standards guide relationships with people of different ages, abilities, genders, and cultures?
- What can people learn about themselves by examining their relationships with people of different ages, abilities, gender, and cultures?